- Singapore
Full Time Salesforce Architect Jobs, in Ampstek - Maukerja
Working Location
Job Description
Responsibilities
Job Title: End-to-End Solution Architect (Sales Cloud Tele-Sales)
Location: Singapore
Experience: 12+ Years
Employment Type: Contract
Work Mode: Hybrid
Shift: General Shift
Rate: SGD 65 per hour
Number of Positions: 1
Travel Required: No
Domain: Financial Services (FSC)
Job Summary
We are looking for an experienced End-to-End Solution Architect with strong expertise in Salesforce Sales Cloud and CTI Integration to lead the design and delivery of enterprise Tele-Sales solutions.
Key Responsibilities
Define and own end-to-end Salesforce Sales Cloud architecture.
Design and govern CTI integrations, including click-to-dial, screen pop, call recording, omnichannel interactions, and agent desktop capabilities.
Ensure scalability, performance, security, and alignment with business requirements.
Lead Salesforce integrations, data migration, reporting, and automation.
Design Salesforce APIs and enterprise integration frameworks.
Collaborate with stakeholders, product owners, developers, and enterprise architects.
Lead architecture reviews, technical governance, solution estimation, risk management, and deployment planning.
Ensure compliance with Salesforce architecture standards and best practices.
Mandatory Skills
Salesforce Sales Cloud
CTI Integration
Salesforce Architecture
Enterprise Integration
Salesforce APIs
Data Migration, Reporting, and Automation
Tele-Sales and Customer Engagement Processes
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