- CONS Contact Lens Store (Sunway), 21-G, Jalan PJS 11/9, Bandar Sunway, 47500 Subang Jaya, Selangor. Subang Jaya Selangor Malaysia 47630

Working Location
Job Description
Requirements
Role Overview
Lead the retail team and oversee daily store operations to achieve sales targets, deliver excellent customer service, and maintain CONS brand standards.
Responsibilities
Job Scope
Lead, motivate, and coach the team to achieve individual and store sales targets.
Manage daily store operations, including opening and closing procedures, staff scheduling, and task allocation.
Monitor sales performance and provide updates, customer feedback, and improvement suggestions to management.
Ensure customers receive professional product advice and a consistent shopping experience.
Handle customer enquiries, complaints, and service issues professionally.
Oversee stock receiving, replenishment, stock counts, and inventory accuracy.
Maintain visual merchandising, product displays, store cleanliness, and brand presentation.
Ensure accurate cashier transactions, cash handling, and daily sales reconciliation.
Train and onboard new team members on product knowledge, selling skills, and store procedures.
Coordinate with management on promotions, stock requirements, and operational matters.
Benefits
USJ 21
0.9 km
WAWASAN
1.0 km
TAIPAN
1.6 km
ALAM MEGAH
1.8 km
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