Full Time E-hailing Customer Service (Call Center) Jobs, Salary up to MYR 2,100 in JEV Management & Trading Johor - Maukerja

Responsibility

• Handling all inbound calls, Email, and Live Chat pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company’s services.
• To exceed customer’s expectation in terms of customer service & accurate information.
• Work in a tea, to achieve the required KPI elements SLA.
• Provide customer support for problems and questions.

Requirements

• 24H rotational shift + 6 working days (follow company arrangement)
• Applicants with SPM level qualification and above are welcome
• 0 experience needed (A-Z Training provided)
• Proficient in English and BM is required for this position (Read, Speak, Type)

Benefits

• Monthly Salary: RM 2,100 Basic + Up to RM300 Night Shift + Up to RM 400 KPI
• EPF and SOCSO
• 12 Annual Leave + 14 Medical Leave + 1month training
• Career Advancement Program
• One month paid training provided
• Shuttle van provided (Selected Pick Up Point)

Pay: From RM2,100.00 per month

Benefits:

• Dental insurance
• Health insurance
• Opportunities for promotion
• Professional development
• Vision insurance

Work Location: In person