Full Time Data Center Engineer Jobs, in CloudEngine Digital Johor - Maukerja

Job Summary

We are looking for a hands-on Data Center / Server Infrastructure Support Engineer to support the deployment, maintenance, troubleshooting, and operation of server and data center infrastructure. The ideal candidate will have practical experience with server hardware, data center operations, and basic network infrastructure, with the ability to provide both remote and on-site technical support.

Key Responsibilities1. Server Infrastructure Support

• Deploy, install, configure, and maintain server infrastructure, including GPU servers, x86 servers, storage systems, and related hardware.
• Perform hardware diagnostics and troubleshooting for servers, storage devices, memory modules, disks, power supplies, and other hardware components.
• Assist with hardware replacement, repair, and preventive maintenance activities.
• Maintain accurate asset records, maintenance logs, and spare parts inventory.
• Coordinate warranty claims and Return Merchandise Authorization (RMA) cases with vendors and manufacturers when required.
• Provide remote and on-site technical support for infrastructure-related issues.

2. Data Center Operations

• Support data center deployment activities, including rack installation, equipment mounting, structured cabling, cable labeling, and power connections.
• Assist with the installation, configuration, and commissioning of servers, network equipment, and storage systems.
• Conduct routine inspections and health checks of data center equipment.
• Ensure compliance with operational procedures, data center standards, and workplace safety requirements.

3. Network and Infrastructure Maintenance

• Support the operation and maintenance of network equipment, including switches, routers, and firewalls.
• Monitor infrastructure performance and respond promptly to incidents.
• Troubleshoot connectivity, hardware, and other infrastructure-related issues.
• Escalate complex technical issues to senior engineers or vendors when necessary.

4. Documentation and Reporting

• Maintain accurate technical documentation, maintenance records, and hardware inventory information.
• Prepare incident reports, maintenance reports, and service records.
• Update standard operating procedures (SOPs) and knowledge base documentation as required.

5. Continuous Improvement

• Participate in preventive maintenance activities to improve infrastructure reliability and availability.
• Help identify recurring technical issues and implement corrective actions.
• Keep up to date with developments in server, storage, networking, and AI infrastructure technologies.

6. Other Responsibilities

• Perform other duties as assigned in accordance with business needs and operational requirements.