Full Time E-commerce Support Officer Jobs, in Leeden Hercules Pulau Pinang - Maukerja

Handling online shopping website or any company social media.

Maintain some selected product category’s sales and growth at our website, Shopee and Lazada platforms.

Monitor competitor’s marketing strategy and study market trend.

Assist in launching promotional campaigns, including setting promo code, preparing marketing materials eg: web banners, social media posts.

Handle of products branding, image & packaging.

Work with marketing team to develop strategies to grow the online business across different markets.

Develop e-commerce channels with various online platforms used to conduct digital sales.

Develop and optimise process and tools to improve scalability across the different markets.

Manage day-to-day operational execution and work with sales & marketing team regarding product pricing.

Manage all inquiries from customers including liaising on stock availability, orders processing, etc.

Work closely with sales and marketing team to provide updated content that will be published across all e-commerce platforms.

Work closely with e-commerce service providers & partners.

Set standards, systems and best practices for new product listings, content creation, distribution & maintenance.

Analyze data and trend to identify efficient ways to driver performance.

Help build the price, promotion and assortment strategy.

Monitor the courier and delivery status.

Perform other related duties incidental to the work described herein.