Location: Batu Caves / Damansara / Sri Hartamas, Selangor
We are looking for a Sales Admin Executive to join our team. This role focuses on handling customer enquiries, preparing quotations, following up with leads and converting enquiries into confirmed sales.
Key Responsibilities
- Handle customer enquiries via WhatsApp and other communication channels.
- Respond to customers promptly and provide suitable product/service information.
- Prepare and issue quotations based on customer requirements.
- Follow up with existing leads and quotation enquiries.
- Convert enquiries and quotations into confirmed sales.
- Process sales orders and ensure all required sales documents are complete.
- Coordinate customer orders with the Production Team to ensure smooth order processing.
- Update and maintain accurate customer records and sales information.
- Monitor sales pipeline, pending quotations and follow-up status.
- Prepare regular sales reports and provide updates to the Sales Leader/Management.
- Achieve monthly individual and team sales targets.
- Provide good customer service throughout the sales process.
Requirements
- Minimum Diploma in any relevant field.
- Good communication and customer service skills.
- Comfortable communicating with customers through WhatsApp.
- Able to respond promptly and follow up with customers consistently.
- Organized, responsible and detail-oriented.
- Able to work independently and as part of a team.
- Sales, Admin or Customer Service experience is an advantage.
- Experience in the printing industry is an added advantage.
- Willing to learn about printing products, processes and services.
What We Offer
- Basic Salary + Commission
- Company-provided leads
- No cold calling
- No outdoor sales
- Training provided
- Opportunity to develop sales and customer service skills.
- Supportive team environment.
Pay: RM2,300.00 - RM2,500.00 per month
Benefits:
- Maternity leave
- Meal provided
Work Location: In person