Full Time Teller - Frontline Associate Jobs, in AMX Money Exchange Johor - Maukerja

Company Description

AMX Money Exchange Sdn Bhd is a licensed Money Services Business company approved by the Central Bank of Malaysia. The company provides money exchange, remittance services, and wholesale banknotes as a Class A & D Money Services Business. Its origins date back to 2007 under the name Metro Money Exchange Sdn Bhd, focusing on importing and exporting foreign currency banknotes. Metro Money Exchange was acquired by AMX Money Exchange Sdn Bhd in 2019, followed by a rebranding to AMX Money Exchange Sdn Bhd in July 2020. The company continues to grow its market presence by expanding services and strengthening its brand in the money services industry.

Role Description

This is a full-time, on-site Teller / Frontline Associate role based in Paragon Marketplace, Johor. The Teller / Frontline Associate handles daily customer transactions including foreign currency exchange, remittance processing, and cash handling in accordance with regulatory and company procedures. The role involves verifying customer identification, ensuring transaction accuracy, and maintaining up-to-date records in the system. Team members are expected to provide clear, courteous service, answer customer inquiries, and promote relevant products and services. The position also includes responsibilities for balancing cash drawers, reporting discrepancies, and supporting compliance with internal controls and Central Bank regulations.

Qualifications

• Demonstrated customer service and communication skills, with the ability to interact professionally and clearly with diverse customers.
• Cash handling and basic numeracy skills, including accuracy in counting, reconciling tills, and handling multiple currencies.
• Attention to detail and adherence to procedures, especially in verifying documents, completing forms, and maintaining transaction records.
• Basic computer literacy, including using point-of-sale or transaction systems and standard office applications.
• Understanding of or strong interest in financial services, foreign exchange, and remittance operations.
• Ability to work on-site on a full-time schedule, including weekends or shifts as required by business operations.
• Integrity and reliability, with a commitment to compliance with Central Bank and internal policies related to anti-money laundering and risk management.
• Minimum secondary school education; a diploma or higher qualification in business, finance, or a related field is an advantage.
• Prior experience in banking, money services, or retail cashier roles is beneficial but not mandatory; on-the-job training will be provided.