Full Time Cafe Supervisor Jobs, Salary up to MYR 2,200 in Golden Scoop Pulau Pinang - Maukerja

REQUIREMENTS:

• 2 year of experience in operations management in F&B, the food service industry, or retail.

• Qualification with F&B disciplinary, culinary, food safety, hospitality, communication business administration, or its equivalent can apply.

• Relentless focus on customer, understands what customer wants and how to deliver the experience

• Listens and communicates well with others within and outside of BR. Creates a team environment that is positive and productive.

• Takes personal responsibility to do the right thing. Adapts quickly to change and makes timely, thoughtful decisions.

• Continuously seek opportunities to improve self and others.

• Lead with trust, commitment, coach and develop junior staff.

• Understands to drive overall business success and is accountable to prioritize and deliver quality results.

• Articulate and able to communicate effectively across all functions and levels.

• Demonstrate leadership in managing teams and sales/achievement driven.

Other Details

• Total remuneration (Estimated around RM2,400 to RM2,900 including basic salary, incentive pay, transport reimbursement, overtime)

• Staff Meal

• 1% of sales incentive (If achieve targeted sales)

• 16 days of annual leave

• Free cake on birthday

• Group insurance

• Outpatient medical claim

• PayD salary benefits

RESPONSIBILITIES:

• Setting goals for the work group, developing organizational capability, and modelling how work together.

• Displays a customer come first attitude by training and holding partners accountable for delivering legendary customer service.

• Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.

• Manages with integrity, honesty and knowledge that promote the culture, values and mission of BR.

• Monitor and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirement.

• Utilizes existing tools to identify and prioritizes communication and regularly uses discretion to filter communication to the store team.

• Responsible to maintain good and profitable Cost of Goods, labor cost and controlling product damages according to guideline by Finance department.

• Executes store operational policies and procedures, including those for cash handling and safety and security to ensure the safety of all team member during each shift.

• Follow all cash management and cash register policies and ensure proper cash management practices are followed by shift team.

• Check bank-in reports of outlets to ensure daily sales takings are banked in on time.

• Resolve sales and operations issues in an effective and timely manner.

• Conduct ROR (Review of Operations Risks) on food safety, SOPs, product quality and health risks to ensure compliance to required standards.

• Maintains regular and consistent attendance and punctuality.

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• EIS
• Additional Allowance
• Medical Insurance
• Medical and Hospitalisation Leave
• Training Provided
• Performance Bonus
• Overtime Pay
• Staff Meal
• Staff Discount