Job Description – Warehouse & Logistics Supervisor
Position: Warehouse & Logistics Supervisor
Department: Warehouse & Logistics / Supply Chain
Job Responsibilities
- Supervise daily warehouse operations, including receiving, storage, inventory management, picking, packing, and dispatching goods.
- Plan and coordinate logistics activities, including delivery schedules, transportation arrangements, and shipment tracking to ensure timely deliveries.
- Monitor inventory accuracy, conduct regular stock counts, and maintain proper stock records to prevent discrepancies, shortages, and overstocking.
- Lead, train, and supervise warehouse staff to ensure productivity, operational efficiency, and compliance with company procedures.
- Ensure compliance with warehouse safety regulations, proper material handling, housekeeping standards, and occupational health and safety requirements.
- Coordinate with suppliers, transporters, and internal departments to resolve delivery issues, stock discrepancies, and operational challenges.
- Prepare warehouse and logistics performance reports, monitor operational KPIs, and implement process improvements to optimize costs and efficiency.
Job Requirements
- Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Minimum 3 years of relevant experience in warehouse operations, logistics, or supply chain management, preferably with supervisory experience.
- Strong knowledge of inventory control, warehouse management systems (WMS), and logistics coordination.
- Proficient in Microsoft Excel and inventory management software.
- Good leadership, problem-solving, communication, and organizational skills.
- Ability to manage warehouse teams, coordinate multiple deliveries, and work under pressure.
- Knowledge of workplace safety procedures, stock handling, and warehouse operational standards.
- Detail-oriented, proactive, and capable of improving warehouse productivity and operational efficiency.
Key Performance Indicators (KPIs)
- Inventory accuracy and stock discrepancy rate.
- On-time delivery performance.
- Warehouse productivity and order fulfilment accuracy.
- Inventory shrinkage and damage reduction.
- Logistics cost efficiency.
- Compliance with warehouse safety and operational procedures.
Pay: Up to RM5,000.00 per month
Work Location: In person