About the role
Supervises the activities of Room, Public Area, Linen attendants to ensure that the rooms and public areas are well maintained and overall Housekeeping operations run smoothly.
Key responsibilities
- Supervises, trains and participates in the activities of Room Attendant, Public Area Attendant and Linen Attendant engaged in cleaning rooms, hallways and service areas
- Assigns duties to Housekeeping Attendants and inspects rooms to ensure prescribed standards of cleanliness are met
- Attends to complaints and requests on room or service and takes corrective actions
- Inspect areas using prescribed checklists to ensure that cleaning is adequate, supplies in room are per standard, and any need for immediate repairs is reported
- Ensure that there is an adequate storage of supplies for each assigned floor
- Prepares Supervisor's reports, completes requisition forms and works maintenance orders. Records daily activities and events (e.g. guest' complaints) in logbook
- Reports, record and hands over any lost and found items to the Housekeeping Office
- Engages with Front Office team regarding room assignment, VIP or any special arrangement
- Communicate with Engineering team on rooms or public area defects and follow-ups
Pay: RM2,400.00 - RM2,600.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development
Work Location: In person