Salary Range: RM5,000 - RM11,000
Essential Duties & Responsibilities:
1. Component Supply Planning and Shortage Management
- Proactively identify and resolve component shortages through identifying material shortages, demand upside, constrained components, and potential supply interruptions.
- Perform supply-demand gap analysis and determine projected shortage dates, quantities and business impact.
- Develop recovery scenarios and allocation recommendations; coordinate mitigation actions with category manager, global supply planning team, suppliers and Tier 1 / contract manufacturing partners.
- Maintain accurate shortage trackers, action logs, escalation summaries, and recovery commitments.
2. Proactive Supply and Capacity Planning
- Design and execute end to end component level planning and fulfillment performance and set continuous improvement targets thru long range planning.
- Monitor supplier lead times, capacity constraints, single-source exposure and demand changes.
- Analyze and plan flexibility inventory buffers, reorder points (ROP), safety stock and supply coverage in line with approved policies.
- Identify opportunities to improve supply flexibility while balancing inventory, collaborate with category manager on supplier working capital, and obsolescence risks.
3. Systems, Analytics and Data Integrity
- Knowledge and experience in using Power BI, E2open, Oracle Order Management, and Oracle Agile to support component planning, order visibility, supply analysis, and data validation.
- Data sensing and ability to investigate data discrepancies, document root causes, and coordinate corrective actions with system owners.
- Develop and maintain standardized reports, planning trackers, performance metrics via PowerBI dashboards, over manual tracker.
- Reduce manual reporting and improve planning accuracy through repeatable, data-driven processes.
4. Cross-Functional Collaboration
- Work closely with CSP leadership, Demand Planning, Product / Business Unit teams, Procurement, Supplier Management and Tier 1 / contract manufacturing partners, build a synchronize approach.
- Ability to identify the right timing to communicate supply risks, recovery plans, assumptions and decision requirements clearly and in a timely manner.
- Drive follow-through on actions, commitments and escalation deadlines.
- Lead in regular supply demand reviews, shortage meetings, and forward-capacity planning discussions.
5. Continuous Improvement, Automation and AI
- Identify opportunities to automate repetitive planning, reconciliation, reporting and exception-management activities.
- Contribute to digital transformation, predictive analytics, AI or Agentic AI projects related to supply chain planning.
- Help define business requirements, test solutions, validate output, and measure business benefits.
- Apply appropriate data governance, validation and human oversight when using AI-generated insights or recommendations.
Key Qualifications & Skills:
- Bachelor's degree in business, economics with knowledge in supply chain management, Operations, Industrial Engineering, Business Analytics or a related discipline.
- 7-10 years of relevant experience in component supply planning, material planning, supply-demand planning, procurement planning or shortage management.
- Strong knowledge of printheads, batteries, accessories, memory, mechanical and electromechanical components, as applicable, is a plus. This role would require support for capacity planning and risk mitigation.
- Knowledge with planning/ERP system E2open, Oracle Order Management and Oracle Agile. Candidates must be able to describe practical workflows or planning activities performed in these systems.
- Strong understanding of supply-demand balancing, purchase orders, inventory availability, lead times, supplier commitments and material constraints.
- Proficiency in Microsoft Excel, including data analysis, lookups, pivot tables and reporting.
- Strong analytical, problem-solving, follow-up and stakeholder-communication skills.
- Ability to manage multiple priorities, investigate data discrepancies and work effectively in a changing environment.