- Jalan Ooh Chooi Cheng Bukit Mertajam Pulau Pinang Malaysia 14000

Working Location
Job Description
Requirements
SPM or Certificate in Logistics, Business Administration, or related field
Minimum one (1) year experience in forwarding, shipping, or logistics documentation is preferred
Knowledge in customs documentation and basic import/export procedures
Able to handle HS code classification and shipping documents
Familiar with compliance requirements for customs clearance
Good attention to detail and able to handle administrative tasks
Physically fit and able to support warehouse coordination when needed
Responsibilities
1. Customs Documentation & Classification
Classify goods using the tariff coding system for accurate customs processing.
Prepare and process all necessary import and export documentation in compliance with customs regulations.
Request and compile import documents such as customs invoices, certificates of origin, and other required documents.
2. Regulatory Compliance & Updates
Stay up to date with changes in customs regulations, tariffs, and industry standards to ensure continued compliance.
Ensure all shipments comply with relevant regulatory requirements for customs clearance, safety standards, and environmental considerations.
Assist in obtaining necessary permits, bonds, and licenses required for the shipment.
3. Problem Resolution
Address any issues or discrepancies that arise during the shipment or customs clearance process, working the teams and resolve them promptly.
Investigate and resolve any customs-related disputes or delays in a timely manner.
Identify areas for improvement in the process and suggest effective solutions to prevent recurring issues.
4. Administrative Support & Reporting
Maintain accurate records of shipments, customs documentation, and related correspondence.
Prepare reports on shipment status and customs activities.
Provide general administrative support including filing, document management, and other administrative tasks as needed.
Perform any other ad hoc tasks assigned by the superior.
Benefits
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