A. Operations and Facilities Management
- Oversee daily operations of data centre M&E systems to ensure reliability and operational continuity.
- Manage the operation and maintenance of critical systems, including:
- Electrical distribution systems, switchgear and transformers.
- UPS systems, batteries and standby generators.
- Chillers, CRAC/CRAH units and other cooling systems.
- Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS).
- Fire protection systems and associated building services.
- Develop and implement preventive and predictive maintenance programmes.
- Monitor equipment performance, operational parameters and maintenance schedules.
- Ensure critical systems operate within approved performance and redundancy requirements.
B. M&E Project Coordination and Execution
- Plan, coordinate and supervise M&E installation, upgrading, modification and maintenance projects.
- Coordinate with project managers, engineers, subcontractors, consultants, suppliers and clients to ensure timely project delivery.
- Review technical drawings, specifications, method statements and risk assessments.
- Monitor project progress, manpower deployment, material procurement, budgets and work quality.
- Ensure M&E works comply with approved designs, technical specifications and data centre operational requirements.
- Coordinate testing, commissioning, integrated systems testing (IST), handover and documentation.
C. Team Leadership and Manpower Management
- Lead and supervise operations engineers, facility technicians, shift teams and subcontractors.
- Allocate manpower and resources according to operational and project requirements.
- Establish work schedules, operational procedures and performance standards.
- Coach and develop team members to strengthen technical competencies and operational effectiveness.
- Conduct performance reviews and identify training needs.
- Ensure adequate manpower coverage for maintenance activities, emergencies and project execution.
D. Maintenance, Troubleshooting and Incident Management
- Oversee fault diagnosis, troubleshooting and rectification of M&E system failures.
- Lead investigations into equipment breakdowns, service interruptions and recurring technical issues.
- Implement root cause analysis (RCA) and corrective and preventive actions (CAPA).
- Coordinate emergency response, escalation procedures and incident reporting.
- Ensure maintenance and switching activities are conducted under approved procedures, including permit-to-work and lockout/tagout (LOTO), where applicable.
- Review incident trends and implement measures to improve equipment reliability and operational resilience.
E. Safety, Compliance and Quality Assurance
- Ensure compliance with workplace safety regulations, electrical safety requirements, environmental standards and client-specific procedures.
- Enforce safe work practices and conduct regular site inspections and safety briefings.
- Review risk assessments, safe work procedures and method statements before work commences.
- Ensure compliance with applicable statutory requirements, licensing conditions and relevant industry standards.
- Maintain accurate maintenance records, inspection reports, testing certificates and operational documentation.
- Support internal and external audits, client inspections and regulatory inspections.
F. Client and Stakeholder Management
- Serve as the primary operational contact for clients on M&E operations, maintenance and technical matters.
- Maintain strong working relationships with clients, consultants, vendors and service providers.
- Attend operational meetings, project meetings and service review sessions.
- Prepare and present operational reports, maintenance updates, incident reports and project progress reports.
- Manage client feedback, service issues and corrective action plans.
- Ensure service delivery meets agreed service-level agreements (SLAs) and key performance indicators (KPIs).
G. Budget and Cost Management
- Prepare and monitor operational budgets, maintenance costs and project expenditure.
- Control manpower costs, overtime, subcontractor expenses and material consumption.
- Evaluate quotations, vendor proposals and maintenance contracts.
- Identify opportunities to improve productivity, reduce operating costs and optimise resource utilisation without compromising safety or reliability.
- Monitor inventory, spare parts and critical equipment availability.
Job Requirements
- Degree or Diploma in Mechanical Engineering, Electrical Engineering, Building Services Engineering or a related discipline.
- Minimum 5–8 years of relevant experience in M&E operations, facilities management or critical infrastructure, preferably within data centres.
- Proven experience managing M&E maintenance activities, technical teams and project coordination.
- Strong knowledge of electrical and mechanical systems, including UPS, generators, switchgear, chillers, HVAC, BMS and EPMS.
- Experience in preventive maintenance, troubleshooting, testing and commissioning, and incident management.
- Familiarity with data centre redundancy concepts, such as N, N+1 and 2N, and critical system availability requirements.
- Knowledge of workplace safety requirements, risk management and permit-to-work systems.
- Strong leadership, communication, problem-solving and stakeholder management skills.
- Ability to manage multiple operational priorities and respond effectively to urgent technical issues.
- Willingness to support after-hours emergencies or operational escalation when required.
Pay: RM8,000.00 - RM12,000.00 per month
Work Location: In person