- Putatan Sabah Malaysia
Working Location
Job Description
Responsibilities
A. JOB DESCRIPTION
1. Manage overall and performance of the, Winajasa (Sabah) Sdn Bhd Driving Institute, Putatan
2. Develop and implement strategies to achieve branch goals and targets
3. Monitor and ensure compliance with driving institute Kaedah – Kaedah Kenderaan Motor (Sekolah Memandu) 1992 regulation and standards.
4. Recruit, train, and supervise driving instructor / tutor and administrative staffs
5. Conduct staff performance evaluations and provide feedback to staff members
6. Develop and maintain positive relationship with customers, including addressing their concerns and resolving any issues
7. Develop and maintain good relationship with local authority to improve the presence and reputation of the branch and company
8. Supervise and manage employees under the Operations Department, ensuring efficient daily operations, compliance with company policies, and achievement of branch performance targets.
9. Create and implement marketing and promotional activities to attract new customers and increase enrollment
10. Maintain accurate records, statistics and reports related to branch activities, such as student enrollments, progress, and payments
11. Ensure the availability and maintenance of vehicles and equipment required for driving instruction
12. Stay updated with changes in driving laws, regulations and best practices and ensure their implementation
13. Collaborate with other branch managers and the senior management team to share best practices and improve overall organizational performances
14. Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
15. Identify opportunities for business growth and expansion and make recommendations to senior management
16. Stay informed about industry trends and competitor’s activities
17. Uphold high standard of customer service and professionalism within the branch
18. Address any operational issues or emergencies promptly and effectively
19. Foster a positive and motivating work environment for staff members
20. Continuously seek ways to improve branch operations, efficiency and customer satisfaction
B. AUTHORITY
To manage and oversee the overall branch operations, supervise employees, approve routine operational matters within the approved authority limit, and ensure compliance with company policies, JPJ regulations, and statutory requirements.
C. ACADEMIC REQUIREMENT
Diploma or Degree in Business Administration or related field.
D. EXPERIENCE / SKILL REQUIREMENT
1. Proven branch management experiences
2. Sufficient knowledge of modern management techniques and best practices
3. Ability to meet sales targets and production goals
4. Familiarity with industry’s rules and regulations
5. Excellent organizational skills
6. Results driven and customer focused
7. Leadership and human resources management skills
8. Strong leadership skills, problem solving, highly organized with time and team management
9. An eagerness to grow the branch network
Pay: From RM5,000.00 per month
Benefits:
Work Location: In person
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