jobs in Big Fat Smile Sdn Bhd

Full Time ASSISTANT WAREHOUSE MANAGER Jobs, Salary up to MYR 7,000 in Big Fat Smile Johor - Maukerja

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Working Location

  • Johor Bahru Johor Malaysia

Job Description

Responsibilities

Join our growing warehouse, e-commerce fulfilment and offline retail distribution team.

Big Fat Smile Sdn Bhd is a Malaysian homegrown consumer goods business behind brands including BIG+. As our business expands across online marketplaces and offline retail channels, we are looking for a capable, hands-on Assistant Warehouse Manager to lead our warehouse team, strengthen daily operations, and build practical, scalable processes.

What You'll Do

  • Oversee receiving, storage, picking, packing and dispatch operations.
  • Maintain accurate inventory, stock movements and stocktaking activities.
  • Ensure accurate and timely e-commerce and offline order fulfilment, including order cut-offs, retail purchase orders, packing/labelling requirements and dispatch readiness.
  • Own the development, implementation and continuous improvement of warehouse SOPs, workflows and operational controls; investigate root causes of recurring errors.
  • Maintain warehouse safety, cleanliness and SOP compliance.
  • Coordinate with other departments to resolve operational issues.
  • Prepare performance reports and updates for management; track order accuracy, stock accuracy, productivity and improvement actions.
  • Coordinate retail distribution requirements, including PO accuracy, delivery schedules, documentation and delivery exceptions with relevant teams and partners.
  • Support manpower, storage capacity and warehouse layout planning as the business scales.

What We're Looking For

  • Diploma in Logistics, Supply Chain Management or related field preferred; relevant practical experience also considered.
  • Preferably 4+ years in warehouse / fulfilment operations and meaningful experience leading a team; strong candidates with shorter tenure may be considered based on proven results.
  • Good knowledge of warehouse operations, inventory control and order fulfilment.
  • Hands-on e-commerce fulfilment experience and an understanding of B2B / offline retail distribution workflows.
  • Familiarity with inventory systems and Microsoft Excel.
  • Strong leadership, problem-solving and organisational skills; able to handle people matters and guide a team through operational changes.
  • Hands-on, responsible and comfortable in a fast-paced environment.
  • Able to demonstrate improvements personally implemented in SOPs, workflow efficiency, fulfilment accuracy or inventory control.

Why Join Big Fat Smile?

  • Be part of a growing Malaysian consumer goods and e-commerce business.
  • Gain exposure to multi-channel warehousing and distribution.
  • Take ownership of operational improvements and team development.
  • Work closely with senior management.
  • Build your career in warehouse and operations management.
  • Have meaningful ownership of how warehouse processes and team capabilities improve as the business expands.

Pay: RM5,500.00 - RM7,000.00 per month

Benefits:

  • Free parking
  • Opportunities for promotion
  • Parental leave
  • Professional development

Work Location: In person

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