Full Time TECHNICAL Jobs, Salary up to MYR 2,800 in METROTUBE SDN BHD Selangor - Maukerja

We Have 2 technical position :

1. Technical Executive (Pneumatic Tube System- Prefer Mechatronic/Eletrical & Electronic/Mechanical background)

2. Technical Executive (Medical Device- Prefer Biomed Background)

POSITION 1 : TECHNICAL EXECUTIVE (MEDICAL DEVICE)

Job Description:

Installation & Commissioning

• Set-up and Installation: Ensure proper installation of medical devices/equipment (e.g., AI ultrasound, Freewalk, AI Microscope) as per the manufacturer's guidelines.
• System Integration: Work with other equipment or hospital management systems to ensure seamless integration.
• Calibration: Perform calibration and initial quality checks after installation to ensure optimal performance of devices.

Maintenance & Troubleshooting

• Routine Maintenance: Perform preventive maintenance tasks on medical devices to ensure longevity and smooth operation. This includes regular cleaning, inspection, and replacement of worn-out parts.
• Breakdown Maintenance: Respond promptly to malfunctions or failures in equipment and conduct troubleshooting to identify and resolve issues.
• Software Updates: Ensure that device software and firmware are up-to-date, and perform necessary updates.

Customer Support & Training

• On-site Support: Provide on-site technical support to healthcare professionals using medical devices, ensuring that they understand how to operate the equipment properly.
• Training: Conduct training for medical staff on the proper use, safety protocols, and maintenance of the devices.
• Technical Support: Offer customer support through phone or remote troubleshooting, if necessary, and ensure any service issues are resolved in a timely manner.

Documentation & Reporting

• Service Reports: Maintain accurate records of all maintenance activities, installations, repairs, and technical support cases.
• Compliance Documentation: Ensure that all equipment and service procedures comply with regulatory standards (e.g., Medical Device Authority (MDA) Malaysia requirements).
• Incident Reporting: Report any device-related incidents or safety concerns as per internal procedures.

Regulatory Compliance & Safety

• Regulatory Knowledge: Ensure all medical devices meet the local regulatory standards set by Malaysia's Medical Device Authority (MDA), ensuring compliance with local healthcare regulations.
• Safety Standards: Follow strict safety protocols when working with high-tech medical equipment to prevent any accidents or health hazards for both patients and staff.
• Quality Control: Conduct quality control checks to verify that all medical devices function according to specifications and safety standards.

Sales & Technical Support

• Product Demonstration: Participate in the demonstration of medical equipment to potential customers, showcasing the features and benefits of the device.
• Pre-Sales Support: Assist the sales team with technical information and provide pre-sales support to help in decision-making processes by providing technical details about the products.
• Post-Sales Support: Ensure smooth post-sales support, including installation, training, and after-sales services.

Inventory Management

• Spare Parts Management: Monitor and manage inventory levels of spare parts and accessories for the medical devices.

Product Development Feedback

• Field Observations: Provide feedback to management regarding any issues observed in the field, helping with product improvement or innovation.

Research & Development Support

• Technical Investigations: Support with any necessary technical investigations to understand the cause of equipment failure, or improve performance.
• Testing New Products: Be involved in testing new medical devices and providing feedback on performance and usability.

POSITION 2 : TECHNICAL EXECUTIVE (PNEUMATIC TUBE SYSTEM)

Job Description:

Position Overview

The Technical Executive (Pneumatic Tube System) is responsible for the overall operation, preventive maintenance, troubleshooting, and continuous performance optimization of the facility’s Pneumatic Tube System (PTS). This role ensures uninterrupted material transport (e.g., specimens, pharmaceuticals, documents) across departments while minimizing downtime and maintaining strict adherence to safety and operational standards.

Key Responsibilities:

Preventive & Corrective Maintenance

• Execute scheduled preventive maintenance (PPM) routines on station terminals, diverters, blowers, air purgers, and central control units.
• Diagnose and repair mechanical, pneumatic, electrical, and electronic faults to resolve system errors and carrier jams efficiently.
• Inspect, align, and maintain pneumatic tubing, optical sensors, microswitches, linear actuators, and air seals.

System Monitoring & Software Administration

• Monitor real time system performance and carrier traffic through the PTS central control software.
• Troubleshoot software communication errors, sensor misalignments, and RFID/barcode tracking issues.
• Maintain carrier inventory distribution to ensure balanced availability across high-volume departments.

Technical Support & Upgrades

• Supervise third-party vendors and contractors during major system overhauls, retrofits, or station expansions.
• Perform root cause analysis (RCA) on recurring technical failures and propose actionable engineering solutions.
• Conduct operational training for end users on proper carrier handling, loading procedures, and basic troubleshooting.

Documentation & Compliance

• Maintain up to date logs for maintenance records, spare parts inventory, equipment downtime, and work orders.
• Ensure all technical activities strictly comply with facility engineering guidelines, occupational safety standards, and manufacturer specifications.

Infection Control & Bio Safety Compliance

• Enforce strict sanitization and disinfection protocols for carriers and station bays, particularly when -handling biological specimens.
• Ensure air filtration units (e.g., HEPA filters on central blowers) are regularly inspected and replaced to -prevent cross contamination across departments.

Procurement & Spare Parts Management

• Maintain an optimized inventory of critical spare parts to eliminate single point of failure delays.

Data Analytics & Process Optimization

• Analyze system traffic logs and dispatch bottleneck patterns to optimize routing algorithms, peak hour carrier distribution, and priority dispatch queues.
• Explore system integration opportunities, such as interfacing the PTS software with Hospital Information -Systems (HIS) or automated laboratory tracking tools.

Emergency Preparedness & Risk Mitigation

• Ensure all elevated shaft maintenance, high-pressure line checks, and electrical troubleshooting comply strictly with local Occupational Safety and Health (OSH) standards.

Qualifications & Requirements:

• Education: Diploma or Bachelor’s Degree in Mechatronics / Mechanical / Electrical / Electronic Engineering / Biomedical .
• Experience: 1–2 years of hands on experience servicing Pneumatic Tube Systems is advantage. Fresh Graduate welcome to apply.
• Technical Skills: Proficiency in pneumatic controls, low-voltage wiring, PLCs, sensors, control electronics, and basic network troubleshooting.
• Key Competencies: Strong analytical troubleshooting skills, ability to read electrical schematics and mechanical layout drawings.
• Working Conditions: Willingness to work on an on call rotation for emergency repairs and work in elevated spaces (ceiling voids/utility shafts) when required.

Email your resume to HR Department at *************

Benefits:

Cell phone reimbursement

Free parking

Health insurance

Meal allowance

Opportunities for promotion

Parental leave

Professional development

Application Question(s):

1) Do you have a valid driving licence?

If yes, what type of driving licence do you hold?

2) Do you have your own vehicle? If yes, do you have a car, motorcycle, or both?

3) What is your expected salary for this position?

4) What is your date of birth?

5) Are you willing to travel or work at different locations if required by the job?

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development

Pay: RM2,300.00 - RM2,800.00 per month

Benefits:

• Additional leave
• Cell phone reimbursement
• Company car
• Free parking
• Health insurance
• Meal allowance
• Opportunities for promotion
• Parental leave

Work Location: In person