Full Time Senior Service Engineer Jobs, Salary up to MYR 6,000 in GDT Surface Technology Pulau Pinang - Maukerja

Bachelor's Degree in Electrical Engineering, Electronic Engineering, or a related field.

Minimum 5–7 years of relevant service engineering experience, preferably in industrial or manufacturing environments.

Experience in surface treatment, coating systems, or related technologies, including electrochemical and surface preparation processes.

Proven leadership experience in managing, supervising, and mentoring technical teams.

Strong troubleshooting, diagnostic, and problem-solving skills in electrical and electronic systems.

Proficient in using electrical and electronic diagnostic tools and equipment.

Good knowledge of safety regulations, quality standards, and relevant industry practices. Familiarity with ISO certifications is an advantage.

Excellent communication, interpersonal, and team management skills.

Fluent in Mandarin for effective communication.

Possess a valid driving licence and be willing to travel locally or international when required.

Lead, supervise, and manage a team of service engineers to ensure efficient and high-quality service delivery.

Provide technical guidance, coaching, and mentorship to team members to improve their technical skills and performance.

Plan, schedule, and coordinate service calls, equipment maintenance, and technical support activities.

Diagnose and troubleshoot electrical and electronic issues related to surface treatment equipment and systems.

Conduct preventive maintenance activities to minimise equipment downtime and improve operational efficiency.

Develop and deliver technical training to service engineers and customers on equipment operation, maintenance, and best practices.

Maintain strong relationships with customers by providing professional technical support and ensuring customer satisfaction.

Prepare detailed service reports, technical assessments, maintenance records, and recommendations.

Collaborate with sales and engineering teams to identify opportunities for service improvements and system enhancements.

Ensure all service activities comply with safety regulations, quality standards, and company policies.

Monitor team performance and continuously improve service procedures and operational efficiency.