Full Time Events Executive Jobs, Salary up to MYR 2,500 in Ixora Hotel, Penang Pulau Pinang - Maukerja

DUTIES AND RESPONSIBILITIES:

 Receiving and responding to visitors to Sales Office.
 Answering and processing all incoming telephone calls in accordance with established procedures, while maintaining professionalism and telephone courtesy.
 Handle all direct sales and customer enquiries / leads achieving the expected lead conversion rate to maximize events confirmed and revenues to achieve expected contribution to the Sales & Marketing Budgeted Revenue Target.
 To assist the Senior / Sales Managers to carry out follow ups initial and final details all through the event booking procedure before executing the Banquet Event order.
 To be aware of contracted clients and appropriate rates.
 Maintain all Sales Office files.
 Prepare regular and special reports as directed by the Head of Sales & Marketing.  To assist to maximize the usage of all facilities within the hotel to maximize in revenue generating.
 Ensures that function blockings and records are kept accurately and are up to date.
 Where applicable, collect deposit and finalize all event and room accommodation arrangements.
 Ensure credit policy is adhered to for all bookings and that all payments are received in the correct timeframe. Highlight every issue immediately to your supervisor.
 Ensure clear and timely communication with relevant departments on groups, events and special guest requests.
 To liaise closely with the Operations Teams to ensure that accommodation rooms are block, function room set up requirements meet the client’s requirement.
 To meet and greet the organizer upon arrival and run through their program thoroughly.
 To send out amendment immediately when there are any changes during the event.
 Co-ordinate client needs with relevant staff and departments.
 Responsible for ensuring all bills are opened correctly and settled accurately accordingly to the event order and send immediately to account department after function over.
 Attend daily sales briefing and share information on daily task.
 Submit a weekly review of all sales activities & recap sheets.
 Ensure that the Sales Office premises are well maintained with the respect to cleanliness and safety.
 To requisition supplies from within the hotel for function needed.
 To ensure all function will be well taken care of in a professional manner and must be successfully completed to total Customer satisfaction.
 Check all scheduled assignments to determine if all areas are being covered.

A) Assist with the sales efforts of the department, including:
 In the absence of other Sales Personnel, provide explanations of hotel accommodations and services, and secure information on the requirements of the prospective client.
 Conduct property tours in the absence, or at the request of the Senior / Sales Manager.

B) Assisting as required in the development of new business by:
 Maintain current and thorough information on the hotel’s facilities and services.
 Attending regular or all Sales & Marketing meetings and taking the Minutes of these meetings.
 Completing any special projects requested by Management or by the Head of Sales & Marketing.
 Efficiently carry out any additional requests from management.
 Any other tasks needed, from the Head of Sales & Marketing.

Job Types: Full-time, Permanent

Pay: RM2,500.00 per month

Benefits:

• Free parking
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Ability to commute/relocate:

• Perai: Reliably commute or planning to relocate before starting work (Required)