- Bayan Lepas Pulau Pinang Malaysia
Working Location
Job Description
Responsibilities
We are seeking a technically capable Field Service Engineer to join our team and support our semiconductor capital equipment portfolio in the Philippines and Southeast Asia. Your role is to provide on-site technical support to our enterprise clients, and be responsible for hardware installations, troubleshooting, and system upgrades. A customer-centered mindset and the ability to resolve technical issues under pressure will be an asset.
Key Responsibilities:
1. Installation and setup of new equipment
2. Maintenance, troubleshooting and repair
3. Provide operation and maintenance training to customers
4. Prepare/record service reports, machine specs, drawings and other related documents.
5. Liaise with principals for all technical concerns, support and updates.
Qualifications:
1. Graduate of an engineering course: mechanical, electrical, electronics
2. With 3 years and above experience in the semiconductor industry, preferably in front-end assembly processes such as die attach and automated optical inspection.
3. Willing to travel locally and abroad
Skill sets:
1. Problem-solving skills: mechanical, electrical and basic software-related issues
2. Ability to manage schedules, prioritize tasks and can work independently
3. Communication skills, both verbal and written
About Dymek:
Founded in 1989, Dymek is a trusted distributor of advanced manufacturing and metrology equipment serving leading players in the semiconductor, optics, aerospace, and solar sectors. With headquarters in Hong Kong and offices across Asia—including Singapore—we connect customers with world-class technology suppliers from Europe, the US, and Asia Pacific. Our team supports customers through the full sales journey, combining local insight with deep technical understanding.
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