Full Time Recovery Officer Jobs, Salary up to MYR 4,500 in Selat Group Johor - Maukerja

Job Summary

We are seeking a detail‑oriented and results‑driven Recovery Officer to oversee outstanding accounts and ensure timely collection of payments while maintaining positive customer relationships. This role supports the end‑to‑end collections process, including customer engagement, dispute resolution, and coordination with internal stakeholders to achieve operational efficiency.

Key Responsibilities

• Manage assigned customer accounts to ensure timely collection of outstanding balances.
• Monitor aging reports, prioritize high‑risk accounts, and escalate cases when necessary.
• Negotiate payment arrangements and settlement terms for complex or high‑value cases.
• Contact customers via phone and email to resolve overdue invoices.
• Investigate and resolve billing discrepancies, disputes, and escalated issues.

Job Requirements

• Minimum 1–2 years of experience in collections or accounts receivable.
• Strong understanding of billing, invoicing, and collections processes
• Excellent communication skills (verbal and written)

Pay: RM2,000.00 - RM4,500.00 per month

Benefits:

• Free parking
• Opportunities for promotion
• Professional development

Work Location: In person