Identify and pursue new sales opportunities within the industrial sector in Johor, with a focus on Batu Pahat/ kluang to expand Prodrive Repair Sdn Bhd's customer base.
Conduct thorough market research to understand industry trends, competitor activities, and customer needs related to industrial drive repair and maintenance services.
Develop and implement effective sales strategies to achieve sales targets and increase market share, adapting approaches based on market analysis and customer feedback.
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Manage the full recruitment cycle, including sourcing, screening, interviewing, and onboarding candidates, ensuring a smooth and efficient hiring process to meet the company's staffing needs.
Administer employee relations matters, addressing employee grievances, providing guidance on company policies, and fostering a positive and inclusive work environment to maintain high morale and productivity.
Implement and manage the performance management system, including setting performance goals, conducting performance appraisals, and providing feedback to employees, to drive continuous improvement and employee development.
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Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
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Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
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Manage and maintain accurate data entry in Microsoft Excel spreadsheets, ensuring data integrity and accessibility for reporting purposes.
Provide comprehensive administrative support to all departments, including but not limited to, managing correspondence, scheduling meetings, and preparing documents.
Handle incoming and outgoing communications, including phone calls, emails, and mail, ensuring prompt and professional responses.
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Microsoft Office Suite
Communication Skills
Attention to Detail
Time Management
Organizational Skills
CRM (Customer Relationship Management)
Administration Management
Maintain accurate records in CRM and sales tracking systems.
Collaborate with operations, logistics, and customer service teams to ensure smooth order fulfillment.
Identify and pursue new business opportunities through prospecting, lead generation, and strategic outreach(calls, emails, meetings, product testing).
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