Full Time Manager, Program Management Jobs, in Venture Corporation Limited Johor - Maukerja

JOB SUMMARY

Manage the Program and customers assigned to ensure profitability and successful business relationship.

DUTIES AND RESPONSIBILITIES

• Act as the primary focal point and key interface between customers and internal functional teams, ensuring effective communication and customer satisfaction.
• Coordinate cross-functional activities involving Engineering, Purchasing, Planning, Quality, Operations, and Production teams to meet customer requirements and business objectives.
• Manage customer programs throughout the product lifecycle, from new product introduction (NPI) through mass production and end-of-life management.
• Monitor all phases of assigned projects and programs through regular reviews, reports, and performance metrics, and communicate status updates to customers and management.
• Ensure timely implementation of Engineering Change Orders (ECOs), Product Change Notifications (PCNs), and other customer-driven changes, while assessing and communicating any cost, inventory, or operational impacts.
• Respond promptly and professionally to customer inquiries, concerns, and complaints, and drive corrective and preventive actions where required.
• Review and ensure all necessary documentation, specifications, approvals, and customer requirements are received and completed to support successful product launches and product revisions.
• Monitor program financial performance and ensure profitability targets are achieved through effective cost management, pricing strategies, and operational efficiency improvements.
• Lead and supervise program-related activities to ensure customer commitments, delivery schedules, quality requirements, and business objectives are met.
• Drive revenue growth and achieve sales, margin, and profitability targets for assigned customer accounts and programs.
• Develop and maintain strong customer relationships, conduct regular business reviews, and identify opportunities for business expansion and new program opportunities.
• Lead cost reduction, productivity improvement, and value engineering initiatives in collaboration with customers and internal teams to enhance competitiveness and profitability.
• Monitor demand forecasts, inventory levels, capacity planning, and supply chain risks to ensure continuity of supply and on-time delivery performance.
• Facilitate new product introductions (NPI), transfer projects, and ramp-up activities, ensuring readiness across all functional areas.
• Identify program risks, develop mitigation plans, and escalate critical issues to management when necessary to minimize business impact.
• Analyse key performance indicators (KPIs) such as revenue, profitability, on-time delivery, inventory, quality performance, and customer satisfaction, and drive continuous improvement initiatives.
• Support contract reviews, quotation activities, pricing negotiations, and commercial discussions with customers to ensure alignment with business goals.
• Prepare and present program reviews, business updates, forecasts, and performance reports to customers and senior management.
• Ensure compliance with customer requirements, company policies, quality management systems, and applicable regulatory standards.
• Lead continuous improvement activities and foster a culture of operational excellence, accountability, teamwork, and customer focus across the organization.

Authority: 

1.      Approve Program expenses based on approved budget.

2.      Loading and changing of Demand Forecast in the system.

Disclaimer:

By submitting your application to Venture Corporation Limited and its group of companies, you acknowledge and agree that any personal data you provide will be processed for the purpose of evaluating your application for employment. 

If you are not selected for this position, we may retain your personal data to consider you for future employment opportunities unless you inform us otherwise. Should you wish to withdraw your consent or request access to or correction of your personal data, please contact our Personal Data Protection officer by email: ************* For more details, please refer to our privacy policy at Personal Data Protection Policy of Venture Corporation Limited.  

Venture Corporation is aware of scams involving fraudulent job offers; where individuals pose as staff representing our company and/or post fake job openings. Kindly note that the company does not make job offers until after a candidate has submitted a job application and participated in a face-to-face interview.

Please be advised that all legitimate job opportunities at Venture Corporation and our subsidiaries are listed exclusively on our official careers page and verified job portals. Any job offer that requires payment, or solicits personal information in the early-stage recruitment process is likely a scam. 

We urge all candidates to remain vigilant and exercise caution when approached with suspicious job offers. If you have questions about any open positions at Venture Corporation, please contact us by email: *************