About the Role
We are looking for an experienced and hands-on Unit Manager to oversee the daily operations of a corporate staff canteen and barista coffee counters at our client’s site in Senai, Johor.
The successful candidate will be responsible for F&B operations, staff management, food safety, customer service, cost control and client relations, ensuring a consistently high standard of service and operational excellence.
Key Responsibilities
- Manage the day-to-day operations of the staff canteen and barista coffee counters.
- Lead, supervise and motivate the F&B team, including kitchen, service and barista staff.
- Plan manpower deployment, duty rosters and daily operational activities.
- Ensure high standards of food quality, hygiene, food safety and service.
- Monitor food production, portion control, stock levels and wastage.
- Oversee barista operations and ensure consistent beverage quality and service.
- Monitor sales, food costs, labour costs and operational expenses.
- Handle customer feedback and resolve operational issues promptly.
- Maintain good working relationships with the client and key stakeholders.
- Conduct regular inspections and ensure compliance with company and regulatory requirements.
- Prepare daily/monthly operational reports and monitor agreed KPIs.
- Support audits, events, promotions and other client requirements as necessary.
Requirements
- Diploma/Degree in Hospitality, F&B Management, Culinary Management or a related field preferred.
- Minimum 5 years of institutional catering experience, with at least 2 years in a supervisory/management role.
- Experience in corporate catering, staff canteen, cafe or high-volume F&B operations preferred.
- Experience managing barista/coffee counter operations will be an advantage.
- Strong leadership, communication and customer service skills.
- Good knowledge of food safety and hygiene practices.
- Strong organisational, problem-solving and cost-control skills.
- Hands-on, proactive and able to work in a fast-paced environment.
- Comfortable working with both operational teams and corporate clients.
Pay: RM5,000.00 per month
Benefits:
- Maternity leave
- Professional development
Work Location: In person