Full Time Assistant Executive Housekeeper Jobs, in Hard Rock Hotel Desaru Coast Johor - Maukerja

The Assistant Executive Housekeeper is responsible for assisting the Executive Housekeeper in the housekeeping operation and cleanliness levels in all areas of the property. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members. The Assistant Executive Housekeeper must harmonize the culture, mission, values, and quality standards to ensure maximum potential is achieved. This person must also create an exceptional climate of professional and personable service that ensures the engagement of employees and guests.

RESPONSIBILITIES

• Lead, direct, and manage in department operations. Maintain regular presence throughout the department.
• Establish and maintain accurate inventory records. Participate in periodic department inventories. Recommend appropriate actions based on results of inventory reporting.
• Read and review invoices to verify the accuracy of invoice specs and determine expenses, amount, and type of product being delivered to the property.
• Review and develop guest history records to enhance personalized service for repeat guests.
• Ensure the proper handling, maintenance, storage, and security of all department equipment.
• Attract and select the best talent available from inside or outside the organization.
• Develop and implement strategies to retain staff.
• Train, coach, and counsel managers, supervisors and employees to achieve their career goals and maximize their potential.

REQUIREMENT

• 8+ years’ experience in hospitality management, preferably in Housekeeping operations. Luxury hotel experience preferred.
• Degree/diploma in Hospitality Management, or an equivalent combination of education and experience that provides knowledge, skills, and ability sufficient to successfully perform the duties of the position.
• Thorough knowledge of all matters relating to the proper administration and operation of hospitality housekeeping operations.
• Strong communication and listening skills and excellent speaking, reading, and writing ability.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and employees of the organization

Work Location: In person