1. Sales Support & Administration
- Work closely with Outdoor Sales Representatives to ensure effective coordination and communication.
- Prepare and process quotations, sales orders, invoices, and related documents accurately and in a timely manner.
- Follow up on customer requirements and provide administrative support to the sales team.
- Assist in maintaining accurate sales records and documentation.
2. Customer Service (Walk-in & Inquiry Handling)
- Attend to walk-in customers by providing product information, quotations, invoicing, and sales support.
- Respond to customer inquiries via phone, email, and in-person in a professional and timely manner.
- Build positive relationships with customers and assist them with their purchasing needs.
- Provide after-sales support and coordinate with relevant departments when required.
- Support customer engagement activities and help maintain long-term customer relationships.
3. Sales Documentation & Coordination
- Maintain proper filing and documentation of sales records, quotations, and related documents in accordance with company procedures.
- Coordinate with internal departments, including Warehouse, Logistics, Production, Purchasing, and Accounts, to ensure smooth order processing and delivery.
- Update and maintain customer and sales information in the system to ensure data accuracy.
- Monitor customer records and communicate relevant updates to the sales team.
- Prepare sales-related reports and provide administrative support to management when required.
4. Accounts Receivable (AR) Support
- Assist in monitoring customer payment status and follow up on outstanding invoices when necessary.
- Coordinate with customers and the Accounts Department regarding payment-related matters.
- Maintain accurate records of payment follow-ups and support reconciliation activities.
- Provide updates on payment status to the sales team and management as required.
Job Type: Full-time
Pay: RM2,300.00 - RM4,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
Work Location: In person