Candidates should possess skills in Sales Engineering and Technical Support to translate technical requirements into practical solutions.
Candidates should possess strong Communication and Customer Service skills to engage with clients, present solutions clearly, and build lasting relationships.
Candidates should possess Sales skills to identify opportunities, support negotiations, and contribute to achieving revenue targets.
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Differentiate from competition by providing customer personalized approach and service through an Indoor Sales Support team set up by local station (KUL, PEN, JHB).
Support and contribute to the commercial team objective of customer retention and development of the assigned Area Sales Development Group customers by attending to customer’s requirement and work closely with the Sales team. This includes identification of opportunities for service improvement.
Work closely with Sales team to provide Customer relationship management and after sales service. This includes, but not limited to, the coordination of shipment bookings through Customer Service team.
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Encompass a range of activities centered around customer engagement, lead generation, and coordinating with field sales representatives to schedule visits with targeted potential clients.
Prospecting for and identifying new leads through outbound calls, emails, and inbound inquiries, thoroughly understanding customer needs, and tailoring sales pitches accordingly.
Maintain accurate customer records, track sales activities using CRM tools, order resolution and collaborate with marketing and sales teams to optimize strategies and pipeline management.
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Encompass a range of activities centered around customer engagement, lead generation, and coordinating with field sales representatives to schedule visits with targeted potential clients.
Prospecting for and identifying new leads through outbound calls, emails, and inbound inquiries, thoroughly understanding customer needs, and tailoring sales pitches accordingly.
Maintain accurate customer records, track sales activities using CRM tools, order resolution and collaborate with marketing and sales teams to optimize strategies and pipeline management.
...
Differentiate from competition by providing customer personalized approach and service through an Indoor Sales Support team set up by local station (KUL, PEN, JHB).
Support and contribute to the commercial team objective of customer retention and development of the assigned Area Sales Development Group customers by attending to customer’s requirement and work closely with the Sales team. This includes identification of opportunities for service improvement.
Work closely with Sales team to provide Customer relationship management and after sales service. This includes, but not limited to, the coordination of shipment bookings through Customer Service team.
...
Differentiate from competition by providing customer personalized approach and service through an Indoor Sales Support team set up by local station (KUL, PEN, JHB).
Support and contribute to the commercial team objective of customer retention and development of the assigned Area Sales Development Group customers by attending to customer’s requirement and work closely with the Sales team. This includes identification of opportunities for service improvement.
Work closely with Sales team to provide Customer relationship management and after sales service. This includes, but not limited to, the coordination of shipment bookings through Customer Service team.
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Support the administration of sales incentive compensation plans by performing backend system updates, data maintenance, payout preparation, and calculation support in accordance with approved plan documents, business rules, and internal governance requirements.
Calculate, validate, and review commission, bonus, and incentive payout results to ensure accuracy, completeness, and timeliness.
Investigate payout discrepancies, data exceptions, crediting issues, and calculation variances; work through the Sales Incentive Pay Consultant to support stakeholder resolution and required follow-up actions.
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Lead the day-to-day operations of sales compensation administration, including commission payout execution, validation, exception management, reporting, and issue resolution.
Manage, coach, and develop Sales Incentive Pay Analysts or related team members, providing guidance on priorities, quality standards, stakeholder support, and professional growth.
Ensure incentive compensation processes are executed accurately and on time in accordance with plan documents, payout calendars, business rules, and internal control requirements.
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