Customer Experience: Manage walk-in, phone, and digital inquiries.Act as a consultant to provide technical advice, resolve complaints, and ensure a positive customer journey.
Service Coordination: Translate customer requirements into Job Orders (JO), coordinate with technicians on workload allocation, and monitor the status of vehicle repairs.
Administrative Excellence: Prepare quotations, purchase orders (PO), and invoices.Perform accurate data entry and maintain organized filing systems.
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