The successful candidate will be part of the Finance Unit of Kris Business Hub (KBH), a Malaysia-based entity providing corporate and operational services in Kuala Lumpur.
He/she will play a key role in the Procure-to-Pay (P2P) process, ensuring the timely and accurate processing of invoices and payments to vendors, in compliance with accounting standards, local statutory requirements and company policies and procedures. He/She will be responsible for completing payments and managing expenses by processing, verifying and reconciling invoices in a timely and efficient manner, while adhering to standard operating procedures (SOPs) and driving continuous process improvements.
Managing Team: Lead and supervise team to achieve performance targets, manage escalations, and improve customer experience.
Engaging with Customers: Handling inbound/outbound calls with a focus on managing customers collections, billing related queries, and follow up
Building rapport and responding to customers enquiries in an appropriate manner, offering personalized service with a “can do” attitude. Maintain a professional, empathetic approach with every customer
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