Financial Reporting
Bookkeeping
Tax Preparation
Auditing
Data Entry
Attention to Detail
Problem Solving
Communication Skills
Time Management
Analytical Skills
Client Relations
Software Proficiency
To record all payment details to Payment Record and save to Finance Drive daily, print Payment Record and file to ‘Payment Report’ File after closed month;
To process all reimbursement from GC (Casual Workers, Petty Cash and Due back), post all reimbursement from GC to system and reimburse cheque payment to L&O Collections Sdn Bhd;
To monitor and process all Utilities Payment and ensuring all payment are on time;
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Strong interpersonal skills and customer service abilities to build rapport with travelers and partners, handle questions, and resolve issues professionally.
Effective communication skills (spoken and written) to manage inquiries, explain offerings clearly, and coordinate with internal teams and external stakeholders.
Sales mindset and basic sales skills, including lead follow-up, upselling, and supporting the closing of deals in a structured, ethical manner.
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The primary objective for a Credit Controller is to collect the maximum value of outstanding debts at the earliest possible date. This involves effective communication with the debtor, usually by telephone and “enforcing” routine adherence to agreed credit terms.
Liaise closely with Service, Operation and Customer Care team to solve problems relating to payment issues through Credit Control Feedback form.
Spending maximum time on the telephone with customers who have not paid their account by the due date, maintain record of contacts (including date, action, commitments) in the system call card and follow through to ensure correction of any problems and prompt collection of outstanding debts.
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