Consistently deliver customer service in accordance with our customer service standards.
Respond to face to face and telephone enquiries of a routine nature from members of the public, patients, their representatives and a wide range of staff groups
Help in maintaining reasonable dispensary stock levels
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The Administrative Clerk is responsible for providing general administrative support to ensure the efficient operation of the office. This role involves handling various clerical duties, maintaining records, and assisting with office tasks to ensure smooth day-to-day
Membership Management: Seamlessly sign up new members, process cancellations, and clearly explain our membership options and terms.
Front Desk Operations: Warmly greet members and guests, manage entry access (ensuring only authorized individuals enter), and handle inquiries efficiently.
Payment & Stock Handling: Accurately collect and record payments, and manage stock inventory with precision.
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Implement and maintain workplace safety programs in compliance with Department of Occupational Safety and Health Malaysia (DOSH) regulations and company policies.
Conduct workplace inspections and safety audits; identify hazards and recommend corrective actions.
Perform risk assessments (HIRARC) and support accident/incident investigations.
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