OTA Platform & Calendar Administration: Update and maintain listings, pricing, and availability across multiple booking channels using channel manager software to prevent double-bookings.
Owner Reporting & Data Entry: Compile periodic performance reports, revenue summaries, and expense tracking spreadsheets for property owners.
Guest Support & Messaging: Handle routine multi-channel guest inquiries, coordinate check-in instructions, and manage digital communication workflows.
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Process flow verification/GSOP, record and improvement (value stream mapping)
Assist Supervisor in terms of Facility score card monitoring and analysis.
Assist in 5S and safety part of monitoring and analysis. 5S methodology is a workplace organization system that create a more efficient and productive environment through five steps: Sort, Set in order, Shine, Standardize, and Sustain.
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We are seeking a dedicated and organized Administrative Assistant to manage essential office functions and support the smooth operation of our business. The ideal candidate will be responsible for issuing important documents, handling basic accounting tasks, and ensuring the efficient running of office operations.
Issuing Documents: Prepare and issue Purchasing Orders, Invoices, and Delivery Orders accurately and promptly.
Payment Follow-ups: Maintain regular communication with clients to follow up on pending payments and ensure timely collection.
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Rental/Maintenance – Cooperate with the service provider or the property management to implement affairs related to the use of the auxiliary facilities, like air conditioning, water, lighting, electricity, parking, access card, company mobile phone, telco, WIFI, etc.
Office supplies – Procurement, storage (record ledger), distribution and other management work.
To establish and manage an organized filing system for all departments, ensuring proper documentation of contracts, reports, and correspondence. To regularly audit files for completeness and accuracy.
To professionally manage all incoming calls and correspondence. To oversee office cleanliness, security systems, and maintenance schedules, ensuring a safe and productive work environment.
To prepare and submit daily/weekly operational reports and monthly project progress claims (when assigned). To ensure timely dispatch of all required documentation to management and clients.
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We are seeking a dedicated and organized Administrative Assistant to manage essential office functions and support the smooth operation of our business. The ideal candidate will be responsible for issuing important documents, handling basic accounting tasks, and ensuring the efficient running of office operations.
Issuing Documents: Prepare and issue Purchasing Orders, Invoices, and Delivery Orders accurately and promptly.
Payment Follow-ups: Maintain regular communication with clients to follow up on pending payments and ensure timely collection.
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