Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Coordinate end-to-end shipment process (export/import/transshipment), ensure compliance with customs regulations and documentation requirements, monitor shipment movement and ensure timely delivery, and coordinate with warehouse and transport teams for cargo handling.
Ensure accuracy of all shipping documents and system entries, handle customs clearance coordination and documentation, ensure compliance with import/export procedures and Incoterms, and maintain proper record-keeping for all shipments
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TIAN SENG HANG TRADING COMPANY SDN. BHD.Reg. No. 199201005364 (236868-D)
We are looking for motivated and responsible individuals to join our growing team. If you're eager to learn, passionate about your work, and ready to build your career, we'd love to hear from you!
Company Address:No. 1249, Lorong Perindustrian Bukit Minyak 19,Taman Perindustrian Bukit Minyak,14100 Simpang Ampat, Pulau Pinang, Malaysia.
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Lead and advise on employee relations and industrial relations matters, including grievances, disciplinary cases, misconduct investigations and performance-related issues.
Ensure HR practices and case handling are aligned with company policies and applicable Malaysian employment requirements.
Plan, coordinate and monitor internal and external training activities, including training needs, schedules, attendance, records, effectiveness and follow-up actions.
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Responsible for managing the company’s Quality Management System (QMS) to ensure proper documentation and ongoing compliance with ISO standards and regulatory requirements.
Ensure documents are properly maintained, reviewed, and updated in accordance with applicable ISO standards and requirements for audit purposes.
Conduct regular checks of document repositories to ensure compliance with document control standards.
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