Resolve day-to-day tickets via Service Now and Workday transactions, ensuring timely updates and system accuracy.
Handle client requests with politeness and detailed responses.
Process HR lifecycle changes: employment verifications, personnel file administration, new hire processes, employee job and data changes, onboarding, referrals and other processes, while following global and local processes and compliance guidelines and maintaining confidentiality of employee data and compliance
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Architect Scalable Networks: Lead the end-to-end design and deployment of "first-time-right" network solutions, specifically focusing on Spine-Leaf topologies and L2/L3 fabrics
Drive Technical Leadership: Act as a Solution Architect for large initiatives, managing resource estimation, dependencies, and risk mitigation across technical teams
Implement Network as Code: Modernize operations by developing and maintaining Arista AVD, Ansible, and CI/CD pipelines to ensure scalable, repeatable deployments
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The Sales Associate Cum Cashier role is pivotal in maintaining customer service excellence and supporting store objectives. The role involves responsibilities on the sales floor, cashier duties, stock management, compliance adherence, and maintaining health and safety standards. This position requires flexibility, teamwork, and initiative to ensure a smooth operation of store activities while achieving sales targets and enhancing the overall customer experience.
Maintain responsibility for one or several sections of the store as instructed by your Manager, ensuring neat folding and displaying of products.
Ensure effective housekeeping standards on the shop floor, keeping Cash desk areas replenished and tidy.
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Utilize advanced communication, comprehension and customer service skills to handle Customer/Agent requests and inquiries.
Utilize acceptable investigation claims handling and settlement techniques that achieve cost effective and timely closure results by obtaining, reviewing and analyzing documentation, policy provisions and other records. May require additional contact with other parties i.e. employer, claimants, third parties such as medical providers, auto repair centers, etc. as deemed necessary
Ensure proper follow up on cases to resolve outstanding issues and to ensure timely processing and closure of claim
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Manage and maintain large volumes of employee transcript data with high accuracy and timeliness, including but not limited to Grape Charts, UCUA, Kaizen, Skill Matrix, and employee records.
Monitor and track employee development progress on a weekly basis, ensuring timely completion and visibility of transcript status.
Analyze transcript data and proactively propose action plans to address gaps and improve development outcomes.
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