Client and executive engagement: Lead discovery sessions, executive briefings and AI strategy workshops; build trusted relationships with business and technology leaders; translate AI concepts into clear business outcomes.
Discovery and analysis: Interview stakeholders, document business processes and pain points, analyse data and readiness, and identify suitable AI, GenAI and agentic use cases.
Incident & Support Management: Oversee the BaaS helpdesk and the end-to-end incident management lifecycle, including defining escalation paths, triaging critical system tickets, and leading post-mortem reviews for major outages.
You will be responsible for managing the end-to-end software development and support for Compliance Technology domain related applications. This includes overseeing complex technology projects, guiding the teams, and ensuring the delivery of high quality, scalable solutions and production support.
Our Client is a leading bank in Asia with a global network of around 500 offices in 19 countries and territories in Asia Pacific, Europe and North America. Our client's purpose is to build the future of ASEAN. Client's purpose guides- that defines their unique culture and belief system, anchored on their values of being Honourable, Enterprising, United and Committed, and our people philosophy of Care, Growth and Trust.
Leading the preparation and submission of regulatory documents, including clinical trial applications, ethics committee submissions, and regulatory agency communications.
Incident & Support Management: Oversee the BaaS helpdesk and the end-to-end incident management lifecycle, including defining escalation paths, triaging critical system tickets, and leading post-mortem reviews for major outages.