Own the FinOps framework for Central AI Kitchen, providing full visibility and control of cloud, on-prem OpenShift, GPU infrastructure and GenAI token consumption
Own the architecture, technical design and roadmap for assigned AI platform domain(s) or capability areas, ensuring alignment with the enterprise AI platform strategy.
Own the FinOps framework for Central AI Kitchen, providing full visibility and control of cloud, on-prem OpenShift, GPU infrastructure and GenAI token consumption
Define and maintain the enterprise AI platform architecture, technology roadmap and reference architecture for the Central AI Kitchen (CAK) or equivalent AI platforms.
Support implementation and operation of Central AI Kitchen's shared Agentic AI Platform Services running on Red Hat OpenShift or equivalent container platforms.
Support implementation and operation of Central AI Kitchen's shared Agentic AI Platform Services running on Red Hat OpenShift or equivalent container platforms.
Define and own Marketing’s Customer Data Domain: canonical customer profile, household/account relationships, consents/preferences, engagement events, and marketing performance data.
Provide ongoing compliance advisory and support to business functions on various business initiatives, to ensure that the business is compliant with relevant regulations including the Personal Data Protection Act (PDPA).
Align Value Pool and project-level AI solutions with enterprise architecture principles, security requirements, governance standards and approved platform capabilities, while enabling the responsible adoption of emerging AI technologies.
Align Value Pool and project-level AI solutions with enterprise architecture principles, security requirements, governance standards and approved platform capabilities, while enabling the responsible adoption of emerging AI technologies.
Handles customer enquiries and complaints regarding all activities in insurance policy operation process such as Underwriting, Policy Owner Service, and Claims (PA approval, case assessment, appointment booking).
Drive and manage off-cycle salary adjustments and promotions exercises where applicable. Providing advisory support on best practices and governance in accordance with GPR principles/standards/policies.
Support Contract Owners in the risk management process, collaborate with relevant Risk Subject Matter Experts (SMEs) to obtain necessary clearances for vendor engagements, and manage the submission process through the Third-Party Management (TPM) system.
To manage and provide Singapore law advice / support on actual and potential contentious matters involving AIA Singapore and its subsidiaries. This includes coordinating with external counsel and internal parties; and reporting to AIA Singapore senior management and AIA Group Legal. [55%]