Maintain and ensure compliance with the company's Quality Management System (QMS) and ISO requirements.
Handle customer complaints, perform root cause analysis and implement corrective and preventive actions (CAPA).
Prepare and submit quality reports, including 8D reports and customer complaint reports. Coordinate internal, external and customer audits and follow up on audit findings....
Quality Management Systems (QMS)
Root Cause Analysis (RCA)
Problem-Solving
Quality Control
CAPA
ISO 9001
Root Cause Analysis
Team Management
Customer Complaint Handling
Documentation
Internal Audit
Quality Management