At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This role is of ABB Robotics and the location is based in Malaysia, Singapore.
Support the regional Center of Processes and Applications (COPA) with a team of IT experts across Finance/Controlling (FI/CO), Customer Service (CS), Customer Projects (CP), and Supply Chain Logistics (SCL)
Serve as the lead for the Customer Service (CS) stream.
Assist in developing and implementing the COPA strategy for Southeast Asia and Oceania
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Develop and execute risk-based audit plans across all facility types via scheduled and surprise inspections to produce detailed audit reports, including non-conformance findings and corrective action tracking.
Conduct independent technical inspections and audits on building systems including M&E, critical infrastructure (UPS, HVAC, generators), and fire protection systems.
Identify and assess operational, safety, fire, process, procedural and engineering risks to recommend practical mitigation measures to protect CD asset and people.
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Rotate across key business functions including Sales, Client Management, Customer Account Management, Sales Force Effectiveness, and Food Services to build a comprehensive understanding of route-to-market and sales fundamentals
Develop broad knowledge of trade channels and categories, and how growth strategies are developed to address consumer and shopper trends
Contribute to challenging business projects that support category growth and overall business performance
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Develop a strong understanding of clients’ business models, industry landscape, and key risk areas, providing valuable insights to management and clients.
Lead the planning, execution, and completion of audit engagements in accordance with approved standards and timelines.
Supervise, review, and guide audit seniors and associates to ensure quality and efficiency of work performed.
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Speak with both customers and prospects who didn't convert, using structured interview frameworks to uncover satisfaction levels, reasons for drop-off, and unmet needs
Map out the full customer journey across our services, tracking every touchpoint from first awareness through to post-purchase support
Test existing customer personas against real conversation data, and help refine or reshape them based on what you find
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Perform end‑to‑end FWA investigations in accordance with established investigation frameworks, governance standards and confidentiality requirements
Identify, analyze and assess suspicious or potentially fraudulent claims by reviewing claims documentation and interpreting transactional, behavioral and historical claims data
Apply risk‑based investigation techniques to prioritize cases, balancing investigation depth, timeliness and potential financial or reputational impact
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Create, optimise, and maintain product listings (titles, descriptions, attributes, and backend metadata) across Shopee, Lazada, TikTok Shop, Shopify, and any new channels — across 10,000+ SKUs
Schedule and publish content across all social accounts in line with each platform's posting strategy
Set up sales and social accounts for new brands as they launch
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The HR Administration Intern will assist the Human Resources department with administrative and operational tasks related to employee records, recruitment, onboarding, and HR documentation. This internship provides practical exposure to HR processes and administrative functions in a professional work environment.
Key Responsibilities
• Assist in maintaining and updating employee records and HR databases.
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We are seeking a motivated and proactive individual to support the growth of our PELRA initiative.
The role involves identifying new corporate opportunities, developing partnerships, and promoting the PELRA brand. Candidates should be confident in business development, marketing, and building professional relationships.
Lead the Credit Assessment function by establishing robust credit policies, frameworks, and governance to support prudent credit decision-making and sustainable business growth.
Ensure effective implementation of credit assessment processes, controls, and risk management practices that align with the organisation’s risk appetite and regulatory requirements.
Drive continuous improvement through digitalisation, automation, and process optimisation to enhance operational efficiency and customer experience.
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Accounting: Carry out the day-to-day Finance bookkeeping and accounting responsibilities in AP, AR and GL such as AP, AR data entries processing, credit management, vendor management & employee expenses payment processing, collection, bank reconciliation, GL & Fixed Assets management with journals preparation, reconciliations, adjustments and others.
Intercompany Transactions: Manage and reconcile intercompany transactions across various entities.
Financial Reporting: Support in preparing and maintaining monthly management accounts, financial statements, financial related reports and forecast updating via SAP system, uploading financial data into organization’s accounting systems
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Speak with both customers and prospects who didn't convert, using structured interview frameworks to uncover satisfaction levels, reasons for drop-off, and unmet needs
Map out the full customer journey across our services, tracking every touchpoint from first awareness through to post-purchase support
Test existing customer personas against real conversation data, and help refine or reshape them based on what you find
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Ensure smooth daily operations and fulfillment of client requirements in line with agreed service levels for agencies within assigned portfolios
Serve as the primary point of contact for assigned clients and agencies on operational matters, building and maintaining strong, productive relationships with internal stakeholders and client teams
Coordinate co-packing activities and monitor Point-of-Sale (POS) material inventory in collaboration with Product Management and client teams
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Digital & Analytics: actively support reporting strategy and contribute to the improvement of the reporting package in terms of simplification and user experience
Training of internal teams
Preparing for Pillar 2 requirements: contributing to and driving the evolution of tax reporting to meet the new requirements.
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Candidates should possess strong procurement and contract management skills to manage purchasing processes and oversee supplier agreements.
Candidates should possess supplier evaluation and analytical skills to assess supplier performance, compare proposals, and support data-driven decisions.
Candidates should possess contract negotiation skills to secure favorable terms, pricing, and service levels while maintaining balanced supplier relationships.
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Develop and execute shopper marketing strategies and activation plans across all Malaysia channels, aligned with sales priorities, brand plans, category strategies, and business objectives.
Translate shopper, customer, category, channel, and market insights into activation programs that drive traffic, conversion, basket growth, and brand preference.
Lead customer and channel activation planning across modern trade, general trade, distributors, e-commerce, specialty channels, and other relevant routes-to-market.
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Trade & Channel Programme Ownership: Plan, propose and execute trade and channel marketing program aligned to channel strategy, product priorities and partner needs.
Demand Creation & Partner Activation: Design initiatives that stimulate partner participation, product enquiry, trial and sell-through, supporting sales engagement and pipeline creation.
Loyalty & Partner Engagement Program: Own the design and management of loyalty and partner engagement and contract program.
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Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.
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