Leadership
Team Management
Organized
Business Performance Analysis
Monitoring
Sales Strategy
Sales Management
Compliance
Reporting
Business Development
Operational
Customer Service
Develop and maintain detailed production schedules, considering material availability, machine capacity, labor resources, and customer order deadlines to ensure efficient workflow and timely delivery of gravure cylinders.
Collaborate closely with sales, engineering, and manufacturing teams to forecast production needs, identify potential bottlenecks, and implement proactive solutions to optimize production output.
Monitor production progress against established schedules, analyze variances, and implement corrective actions to mitigate delays and ensure adherence to quality standards and delivery commitments.
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Build and maintain positive work relationships with internal & external business partners to create a rapport that facilitates patronage and generates revenue
Employ knowledge of products and services in providing appropriate response, enquiries and in assisting with the resolution of issues or complaints
Ensure compliance with customer service standards and proper relationship management
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Build and maintain positive work relationships with internal & external business partners to create a rapport that facilitates patronage and generates revenue
Employ knowledge of products and services in providing appropriate response, enquiries and in assisting with the resolution of issues or complaints
Ensure compliance with customer service standards and proper relationship management
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Coordinate Account Management/Business Development teams.
Assure quality of all sales related information pertaining to organization, proposals, commercial documents, costing sheets, vendors/partners information etc are kept in central document system storage and update if necessary.
Collaborate with account management and business development teams on quotation/proposal submissions, sales orders processing, and invoices processing. Follow up on accounts receivables with Account Managers and customers.
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