Ensure timely and accurate processing of AP Helpdesk inquiries within the agreed upon service level agreement.
Record inquiries and assign internally created tickets to the appropriate team member.
Research inquiries. Communicate with vendors, internal customers or AP team members as required to ensure accurate resolution and closure of tickets.
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Grab in Malaysia is seeking a senior Product Marketing professional to help drive the product-led growth shift across its Mobility, Food, and Financial Services businesses. You will translate product and technical improvements into compelling commercial narratives.
You'll work with Product, Commercial, Marketing, and Country Operations to deliver ground-truth insights from users, drivers, and clients, and build playbooks that scale across regions.
End to end project management tasks like formulating, organizing, and monitoring multiple interconnected projects in ensuring smooth progression and desired outcomes within the given project timelines.
Collaborate with different business units and stakeholders to identify operational challenges and determine how AI can address these issues or optimize workflows.
· Microsoft or VMware certifications are advantageou
Role Overview
The System Engineer – Active Directory (AD) is responsible for supporting, maintaining, and enhancing enterprise Active Directory, Windows Server, and virtualization infrastructure across customer environments. The role focuses on ensuring stable, secure, and highly available identity, authentication, and infrastructure services through proactive administration, preventive maintenance, troubleshooting, patching, remediation, and operational governance.
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Grab Taxi Holdings Pte. Ltd. is seeking a governance-focused professional to strengthen the regional governance infrastructure and compliance posture.
You will work with the Grab Support (GS) Governance team to implement policies, manage regulatory requirements, and partner with stakeholders to mitigate risk across markets. The role involves developing frameworks, conducting audits, and delivering executive dashboards for senior leadership, with opportunities to leverage Generative AI for policy