Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective.
Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective.
Responsible for the completion of balance sheet reconciliations and income statement analysis. Identifies process problems or issues and escalates appropriately.
Incumbent has knowledge and experience in own discipline and may still be acquiring higher Grade knowledge and skills. Incumbent builds knowledge of the organization, processes and customers, solves a range of straightforward problems, and analyzes possible solutions using standard procedures. A moderate Grade of guidance and direction is provided.
Responsible for the completion of balance sheet reconciliations and income statement analysis. Identifies process problems or issues and escalates appropriately.
Manage the department, overseeing and resolving a variety of receivable discrepancies and customer invoice disputes. Improve company cash flow by performing invoice dispute root cause analysis and facilitates customer product returns, minimizing bad debt write offs.
Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrows position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.
Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.
Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrows position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.
Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.
Drive Revenue & Pipeline Growth: Own the full sales cycle from prospecting to closing, while building a healthy pipeline and providing accurate sales forecasts.
Drive Revenue & Pipeline Growth: Own the full sales cycle from prospecting to closing, while building a healthy pipeline and providing accurate sales forecasts.
Manage the department, overseeing and resolving a variety of receivable discrepancies and customer invoice disputes. Improve company cash flow by performing invoice dispute root cause analysis and facilitates customer product returns, minimizing bad debt write offs.