88 Assistant Customer Service Manager Jobs in Malaysia | Job Vacancies | June 2026 | Maukerja

Showing 88 jobs results for "assistant customer service manager"

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Chat Available
MYR4,500 - MYR6,500 Per Month
Near Train Station
  • In-charge of Automotive Parts Department.
  • To study price policy for parts and accessories for local, export and government tender.
  • Oversee the e-commerce online business performance. ...
spare pare management spare part storage and planning
+1
Posted
11 hours ago
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MYR2,500 - MYR5,000 Per Month
Near Train Station
  • Assist the Store Manager in overseeing daily operations, ensuring smooth execution of all retail and merchandising activities.
  • Lead and motivate a team employees, fostering a positive work environment and providing guidance on customer service standards and sales techniques.
  • Manage inventory effectively, including stock control, ordering, and receiving, to minimize stockouts and reduce shrinkage. ...
Retail Management Customer Service
+5
Posted
a day ago
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Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
  • Supervise and lead the service team during shifts, ensuring smooth and efficient day-to-day operations.
  • Assist in staff scheduling and manpower planning to ensure sufficient coverage, especially during peak periods and buffet service.
  • Train, mentor, and motivate staff to maintain high service standards, particularly in buffet and high-volume service environments. ...
Customer Service Team Leadership
+5
Posted
2 days ago
Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
  • Supervise and lead the service team during shifts, ensuring smooth and efficient day-to-day operations.
  • Assist in staff scheduling and manpower planning to ensure sufficient coverage, especially during peak periods and buffet service.
  • Train, mentor, and motivate staff to maintain high service standards, particularly in buffet and high-volume service environments. ...
Customer Service Team Leadership
+5
Posted
16 days ago
Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
  • Supervise and lead the service team during shifts, ensuring smooth and efficient day-to-day operations.
  • Assist in staff scheduling and manpower planning to ensure sufficient coverage, especially during peak periods and buffet service.
  • Train, mentor, and motivate staff to maintain high service standards, particularly in buffet and high-volume service environments. ...
Customer Service Team Leadership
+5
Posted
16 days ago
Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
  • Supervise and lead the service team during shifts, ensuring smooth and efficient day-to-day operations.
  • Assist in staff scheduling and manpower planning to ensure sufficient coverage, especially during peak periods and buffet service.
  • Train, mentor, and motivate staff to maintain high service standards, particularly in buffet and high-volume service environments. ...
Customer Service Team Leadership
+5
Posted
16 days ago
Undisclosed
  • Lead initiatives to improve overall customer satisfaction and experience.
  • Monitor customer interactions to ensure timely, professional, and solution-oriented responses.
  • Identify pain points in the customer journey and implement improvements. ...
Posted
20 days ago
SGD3,000 - SGD3,000 Per Month

Singapore

  • Be the direct focal point and direct link with customers on all customer issues (Be the Voice of Customer
  • Provide strong leadership in customer related issues
  • Oversee the Operation and Customer Service function of the Company ...
Posted
8 days ago
Undisclosed

KL City

  • To oversee daily operations in handling of high net worth customers and uphold the overall customer service standard and customer experience.
  • To ensure prompt resolution of escalated enquiries/ complaints.
  • To maintain and upkeep the service quality provided to all unit holders with adherence to the specified turnaround time. ...
Posted
9 days ago
SGD4,500 - SGD4,500 Per Month

Singapore

  • Support the supervision and development of the Airfreight Import Customer Service team, ensuring efficient management of end-to-end import operations.
  • Oversee daily airfreight import activities, including shipment documentation, carrier coordination, customs compliance, billing, and job closure, in line with established procedures and service standards.
  • Assist in identifying operational gaps and contribute to process improvement initiatives to enhance efficiency and workflow effectiveness. ...
Posted
a day ago
SGD4,500 - SGD4,500 Per Month

Singapore

  • Support the supervision and development of the Airfreight Import Customer Service team, ensuring efficient management of end-to-end import operations.
  • Oversee daily airfreight import activities, including shipment documentation, carrier coordination, customs compliance, billing, and job closure, in line with established procedures and service standards.
  • Assist in identifying operational gaps and contribute to process improvement initiatives to enhance efficiency and workflow effectiveness. ...
Posted
a day ago
SGD4,500 - SGD4,500 Per Month

Singapore

  • Support the supervision and development of the Airfreight Import Customer Service team, ensuring efficient management of end-to-end import operations.
  • Oversee daily airfreight import activities, including shipment documentation, carrier coordination, customs compliance, billing, and job closure, in line with established procedures and service standards.
  • Assist in identifying operational gaps and contribute to process improvement initiatives to enhance efficiency and workflow effectiveness. ...
Posted
a day ago
Undisclosed

Malacca City

  • Attends to servicing requests, enquiries, feedback and complaints from customers and field force members and follow through for effective resolution.
  • Supervises subordinates and ensuring compliance with Quality Objectives, Service Service Turnaround Time (TAT), Organisational's Policies and Guidelines and Branch Operating Guide (BOG).
  • Provides training to staff and field force members in new procedures, guidelines and product knowledge. ...
Posted
4 days ago
Undisclosed

Singapore

  • Foster strong, collaborative relationships with internal and external stakeholders to drive and deliver service excellence.
  • Own and deliver key service performance metrics, ensuring seamless execution and maintaining Changi's reputation for service excellence.
  • Analyse service gaps and opportunities, develop innovative solutions to enhance the passenger experience, and drive continuous improvement. ...
Posted
9 days ago
Undisclosed
  • Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in afast-paced environment, able to deal with rapid change and ambiguity.
  • 8+ years of experience in operations, preferably in BPO/ITES industry
  • 5+ years of people management experience, including managing team leaders, and a strong desire to developteam members. ...
Posted
23 days ago
Undisclosed

Singapore

  • Assist in implementing customer service strategies aligned with business objectives.
  • Monitor customer feedback and escalate key issues to senior management.
  • Support initiatives to improve end-to-end customer journeys. ...
Posted
a month ago
Undisclosed

Changi

  • Foster strong, collaborative relationships with internal and external stakeholders to drive and deliver service excellence.
  • Own and deliver key service performance metrics, ensuring seamless execution and maintaining Changi's reputation for service excellence.
  • Analyse service gaps and opportunities, develop innovative solutions to enhance the passenger experience, and drive continuous improvement. ...
Posted
23 days ago
SGD4,000 - SGD4,000 Per Month

Singapore

  • Job Responsibilities:
  • ·       Managed customer interactions across digital and telephonic channels, delivering responsive and professional support while effectively resolving inquiries and escalated issues.
  • ·       Analyzed complex cases and maintained accurate documentation of customer engagements in compliance with operational standards and internal procedures. ...
Posted
25 days ago
SGD3,800 - SGD3,800 Per Month

Singapore

  • Lead and manage a customer service team to achieve performance targets and deliver quality service
  • Develop and maintain strong local contacts to support customer service operations and business growth
  • Communicate effectively with internal teams and external stakeholders to resolve issues and enhance customer satisfaction ...
Posted
4 days ago
SGD4,000 - SGD4,000 Per Month

Singapore

  • Lead, train and motivate the front desk and customer service team to deliver consistently outstanding service
  • Oversee the end-to-end client journey — bookings, check-in, follow-ups and aftercare communication
  • Handle client feedback, complaints and escalations professionally and promptly ...
Posted
4 days ago
SGD4,000 - SGD4,000 Per Month

Singapore

  • Lead, train and motivate the front desk and customer service team to deliver consistently outstanding service
  • Oversee the end-to-end client journey — bookings, check-in, follow-ups and aftercare communication
  • Handle client feedback, complaints and escalations professionally and promptly ...
Posted
4 days ago
SGD3,350 - SGD3,350 Per Month

Singapore

  • Position Summary:
  • We’re Opening Soon — Step Into Leadership With Us!
  • Souper Tang is launching a brand-new outlet in Singapore, and we’re inviting enthusiastic individuals to join us on this exciting journey! If you’re passionate about hospitality and ready to take the next step in your career, this opportunity is for you. ...
Posted
5 days ago
Undisclosed
  • Service Completion: Mandate and ensure a 100% monthly service completion rate across the entire service team.
  • Installation Timelines: Guarantee 100% completion of new business installations within a maximum of 5 working days from the date of the service agreement or job confirmation.
  • Route-Riding: Conduct formal route-rides with each service team at least once every 3 months to ensure operational standards are met. ...
Posted
6 days ago

ELITEZ & ASSOCIATES PTE. LTD.

SGD3,700 - SGD3,700 Per Month

Singapore

  • Build and maintain positive relationships with prospective and existing customers.
  • Understand customer needs and provide suitable recommendations on available products and services.
  • Deliver professional and responsive customer service across various communication channels. ...
Posted
6 days ago

RECRUIT NOW SINGAPORE PTE. LTD.

SGD5,000 - SGD5,000 Per Month

Singapore

  • Lead and manage daily customer service operations and team performance
  • Ensure timely and professional handling of enquiries, quotations, orders, and service requests
  • Provide proactive updates on order status, shipments, risks, and solutions to customers and management ...
Posted
6 days ago
Undisclosed

Singapore

  • Develop and implement strategies to elevate customer experience.
  • Enhance the overall customer journey within the service department.
  • Manage customer feedback and data to facilitate ongoing improvements using designated customer service tools. ...
Posted
7 days ago

VIJOOS TEXTILES & RENOVATION PTE. LTD.

SGD3,500 - SGD3,500 Per Month

Singapore

  • Inquiry Handling: Responding to customer questions about products, services, pricing, and company policies via phone, email, live chat, or in-person.
  • Issue Resolution: Addressing complaints professionally, troubleshooting problems, and de-escalating tense situations to reach a satisfactory outcome.
  • Order Processing: Managing the end-to-end lifecycle of transactions, including processing new orders, managing returns, and issuing refunds. ...
Posted
7 days ago
SGD9,000 - SGD9,000 Per Month

Singapore

  • Our company is searching for a motivated andexperienced Customer Service Manager to lead our customer service department.Your goal will be to provide outstanding customer service to our clients bydeveloping effective customer service procedures, implementing customer loyaltyprograms, and setting customer satisfaction goals.
  • Responsibilities:
  • ·       Supervise day-to-day operations in the customer service department. ...
Posted
8 days ago
SGD3,800 - SGD3,800 Per Month

Singapore

  • Oversee daily food service operations including kitchen, bar, and dining areas.
  • Ensure high standards of food quality, hygiene, and customer service are consistently maintained.
  • Manage and train staff in food preparation, service, hygiene, and safety procedures. ...
Posted
9 days ago