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100+ Assistant Customer Service Manager Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
Showing 122 jobs results for
"assistant customer service manager"
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Undisclosed
- Position Overview
- Core Service & Operational Responsibilities
- Service Completion: Mandate and ensure a 100% monthly service completion rate across the entire service team. ...
Posted
24 days ago
Undisclosed
- Service Completion: Mandate and ensure a 100% monthly service completion rate across the entire service team.
- Installation Timelines: Guarantee 100% completion of new business installations within a maximum of 5 working days from the date of the service agreement or job confirmation.
- Route-Riding: Conduct formal route-rides with each service team at least once every 3 months to ensure operational standards are met. ...
Posted
24 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Respond promptly and professionally to customer inquiries via phone, email and chat
- Review & standardize all customer service reply to maintain a consistently high quality service standard
- Monitor customer satisfaction level & identify areas for improvement ...
Posted
25 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Oversee daily food service operations including kitchen, bar, and dining areas.
- Ensure high standards of food quality, hygiene, and customer service are consistently maintained.
- Manage and train staff in food preparation, service, hygiene, and safety procedures. ...
Posted
25 days ago
WHITE BEEHOON RESTAURANT PTE. LTD.
SGD3,350 - SGD3,350 Per Month
Singapore
- Position Summary:
- We’re Opening Soon — Step Into Leadership With Us!
- Souper Tang is launching a brand-new outlet in Singapore, and we’re inviting enthusiastic individuals to join us on this exciting journey! If you’re passionate about hospitality and ready to take the next step in your career, this opportunity is for you. ...
Posted
a month ago
Undisclosed
Singapore
- Demonstrated experience in customer service management, customer support, or front-of-house operations
- Strong commitment to delivering consistent, high-quality client experiences
- Experience handling escalated customer concerns and implementing service recovery solutions ...
Posted
a month ago
SGD5,000 - SGD6,000 Per Month
Singapore
- Oversee the overall patient journey, from enquiry and appointment booking to consultation, treatment coordination, payment, and follow-up
- Ensure that all patients receive a warm, professional, and consistent service experience at every touchpoint
- Handle patient enquiries, feedback, complaints, and service recovery matters in a timely and professional manner ...
Posted
a month ago
Undisclosed
KL City
- Manages customer relationships to ensure high customer satisfaction and maintain a good understanding of customer operations, applications, and requirements.
- Coordinate and manage all operational service activities, including handling customer-reported issues and ensuring timely resolution.
- Plan and schedule preventive and corrective maintenance activities in line with customer requirements and equipment conditions. ...
Posted
a month ago
Undisclosed
Changi
- Lead, coach, and develop the Customer Service team to achieve service and conversion targets.
- Monitor team performance, enquiry response times, and customer satisfaction levels.
- Review customer interactions and provide ongoing coaching to enhance service quality. ...
Posted
a month ago
SGD6,000 - SGD9,000 Per Month
Islandwide (Singapore)
- Supervising the daily operations of the customer service department
- Creating a reliable customer loyalty program
- Setting customer service goals for team members and helping them reach those goals ...
Posted
a month ago
MYR9,000 - MYR10,500 Per Month
KL City
- Lead and manage the daily operations of the customer service team.
- Ensure timely and professional handling of customer inquiries via phone, email, live chat, and ticketing systems.
- Monitor customer interactions to ensure service excellence. ...
Posted
a month ago
Undisclosed
Singapore
- Coordinate and process eGazette advertisement submissions for print publication, ensuring accuracy and timely completion.
- Prepare and issue invoices to customers in accordance with established procedures.
- Monitor outstanding payments and follow up with customers professionally to facilitate timely collection. ...
Posted
5 days ago
Undisclosed
- Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable.
- Accountable for net sales/EBIT/headcount responsibility, where applicable
- Return on investment on advertising and promotion ...
Posted
5 days ago
Undisclosed
- Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable.
- Accountable for net sales/EBIT/headcount responsibility, where applicable
- Return on investment on advertising and promotion ...
Posted
5 days ago
Undisclosed
- Manage sales, profitability and 5P in-store execution for assigned customers.
- Partner with customers to align company, category and brand strategies to increase demand and profitable growth
- Managing operating departmental budgets and costs ...
Posted
5 days ago
Undisclosed
Singapore
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and ...
Posted
11 days ago
Undisclosed
- Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
- Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
- Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement ...
Posted
7 days ago
Undisclosed
Singapore
- Develop and implement go-to-market, sales, and customer strategies for assigned accounts to achieve business goals
- Manage operating departmental budgets and costs in accordance with annual allocation, ensuring efficient use of resources
- Monitor team Key Performance Indicators (KPIs) and conduct regular performance reviews to provide feedback, address performance gaps, and drive continuous improvement ...
Posted
16 days ago
TOPPAN NEXT PTE. LTD.
SGD2,400 - SGD2,400 Per Month
Singapore
- Coordinate and process eGazette advertisement submissions for print publication, ensuring accuracy and timely completion
- Prepare and issue invoices to customers in accordance with established procedures
- Monitor outstanding payments and follow up with customers professionally to facilitate timely collection ...
Posted
18 days ago
Undisclosed
Singapore
- Partner with business stakeholders to gather, analyse and translate business requirements into IT solutions and system specifications.
- Conduct business process analysis, gap assessments and feasibility studies to identify opportunities for process improvements and automation.
- Design and recommend technology solutions that maximise business value and operational efficiency. ...
Posted
11 days ago
Undisclosed
KL City
- Develop and execute comprehensive customer experience strategy for Consumer Banking MY.
- Utilise customer feedback and data analytics to gain insights into customers’ needs, behaviours and preferences.
- Identify key areas of improvements in end to end customer journeys and liaise with key stakeholders to implement solutions. ...
Posted
12 days ago
Undisclosed
KL City
- We are looking for experienced CX executive oversee the development and implementation of CX strategy across Consumer Banking MY. This role involves working with cross-functional teams and departments to ensure seamless, positive and consistent CX across all customer touchpoint.
- Key Responsibilities *
- Develop and execute comprehensive customer experience strategy for Consumer Banking MY. ...
Posted
12 days ago
Undisclosed
Singapore
- Serve as the primary point of contact for members of the public, handling enquiries, feedback and appeals professionally and empathetically.
- Manage cases end-to-end, ensuring accurate assessment, timely resolution, proper documentation and clear communication.
- Collaborate with internal and external stakeholders to resolve cases and facilitate seamless service delivery. ...
Posted
14 days ago
Mokara Gymnastics Academy
Undisclosed
Jurong East
- Set the tone at the front desk, modelling the service standard you want the team to deliver
- Oversee daily interactions across all channels
- Personally handle escalated or sensitive customer issues with fairness and empathy ...
Posted
14 days ago
Undisclosed
- Manage sales, profitability and 5P in-store execution for assigned customers.
- Partner with customers to align company, category and brand strategies to increase demand and profitable growth
- Managing operating departmental budgets and costs ...
Posted
a month ago
Undisclosed
- Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable.
- Accountable for net sales/EBIT/headcount responsibility, where applicable
- Return on investment on advertising and promotion ...
Posted
a month ago
MR. D.I.Y. Trading Sdn. Bhd. (M)
Undisclosed
- Establish and maintain EU HS Code governance standards, procedures, and controls.
- Ensure consistent HS Code classification practices across EU markets.
- Ensure classification decisions comply with relevant customs regulations and methodologies. ...
Posted
19 days ago
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