Responsible for managing the Company Regional office and for ensuring quality for the Operation & Maintenance (O&M) activities for all related Customer’s sites and associated Utilities plant or Facilities (UPF) and their related Mechanical & Electrical (M&E) machinery equipment and associated systems in compliance with the statutory authorities and applicable health-safety-environmental (HSE) requirements;
Responsible as Regional office Company representative towards Customers for all related sites to monitor the quality of the O&M team services delivered, to achieve the O&M service levels and the UPF performances levels and ultimately to ensure the customer satisfaction, manage customer relationship, insure proper communication with regular reporting to Customers and Company headquarters /Regional office for all service activities performed.
Manage the site teams upon customers’ initial site visit to ensure complete and accurate surveying of the Mechanical & Electrical (M&E) machinery equipment and associated systems of the customers’ Utilities plant or Facilities (UPF), with proper collection of the customers’ site UPF technical, legal and financial information for the M&E machinery equipment and associated systems within service scope
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Responsible for leading a store team to create and maintain the Boost Experience for our customers and employees by supervising and directing, making staffing decisions, ensuring customer satisfaction and managing the financial performance of the store.
Handling and managing the team, recruiting the right people, managing rosters and staff costs.
Ensuring efficient operations according to Standard Operating Procedures
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Support Contract Owners in the risk management process, collaborate with relevant Risk Subject Matter Experts (SMEs) to obtain necessary clearances for vendor engagements, and manage the submission process through the Third-Party Management (TPM) system.
Support vendor onboarding, due diligence, and qualification processes.
Collaborate with legal, sourcing, finance, operational teams, suppliers along the processes.
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Responsible for planning and execution of risk-based operational, financial and compliance audits based on the annual audit plan approved by the Audit Committee
Assure the adequacy and effectiveness of the governance, risk management and control processes
Ensure compliance with standard operating policies and procedures, laws and regulations and quality management systems
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