Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Coordinate end-to-end shipment process (export/import/transshipment), ensure compliance with customs regulations and documentation requirements, monitor shipment movement and ensure timely delivery, and coordinate with warehouse and transport teams for cargo handling.
Ensure accuracy of all shipping documents and system entries, handle customs clearance coordination and documentation, ensure compliance with import/export procedures and Incoterms, and maintain proper record-keeping for all shipments
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Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Coordinate end-to-end shipment process (export/import/transshipment), ensure compliance with customs regulations and documentation requirements, monitor shipment movement and ensure timely delivery, and coordinate with warehouse and transport teams for cargo handling.
Ensure accuracy of all shipping documents and system entries, handle customs clearance coordination and documentation, ensure compliance with import/export procedures and Incoterms, and maintain proper record-keeping for all shipments
...
Sales Management
Customer Relationship Management (CRM)
Marketing Strategy
Business Development
Team Leadership
Communication Skills
Product Marketing
Market Research
Brand Management
To lead the Facility Management team incl. plant maintenance team towards achieving KPIs for FCM and ensure reliable and uninterrupted infrastructure supply to buildings.
To be responsible for the technical infrastructure, areas and spaces and infrastructural services, e.g. cleaning, catering etc. in terms of operation, planning and developing concepts for extensions.
To be first contact for internal customers, e.g. production, concerning specific requirements, regular communication and operational topics.
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