Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service
Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards
Responsible for assisting with the recruitment, training, development and succession of high performing, results driven Associates
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Develop and maintain a deep understanding of the Primary Market Area (PMA), including customer profiles, income segments, demographic composition, and behavioural patterns. Serve as the go-to market intelligence owner for the assigned area — translating who the customer is, what they earn, and how they live into actionable insights that ground brand positioning, campaign planning, and local marketing decisions in real market realities.
Identify new business opportunities, growth pockets, and underserved market segments within the dedicated region and surrounding areas, translating findings into actionable expansion priorities.
Conduct ongoing market observation and monitor competitor activity, shifts in consumer behaviour, media consumption patterns, cultural nuances, and emerging macro trends that signal new opportunities.
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Lead and manage overall Quality Assurance (QA) and Quality Control (QC) functions for manufacturing operations.
Take ownership of the company Quality Management System (QMS) and ensure compliance with ISO standards, customer requirements, and internal procedures.
Provide strong technical support and hands-on troubleshooting for welding processes, weld quality defects, and fabrication-related quality issues.
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