Lead operations of a plant with ca.1000 employees composed of direct, indirect, and salary staff. In accordance with company policies and business unit/plant procedures, achieve high standards in safety, quality, customer service, efficiency & profitability requirements.
Maintain costs within budgetary limits while assuring that best operations practices are utilized in the maintenance, conservation of equipment & materials, and/or facilities.
Set overall plant objectives to ensure effective operations consistent with Continuous Improvement, Values and Philosophy.
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2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.
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