Accountable for the end-to-end productisation lifecycle — from concept, build and GTM through to post-sales operations — working closely with Product, Subsidiaries, IT, Network, and Operational teams to ensure product support is in place.
Work closely with stakeholders in AirAsia to conceptualize, define, design, develop and deliver the product backlog to provide a device, channel and medium independent experience to customers in the areas of booking, check-in, chatbot, payments, ancillaries, communications, payments etc