The British American Tobacco Group in Selangor, Malaysia, seeks a Test Manager to lead the Test Management service pool across project-based and routine testing activities. You will govern testing strategies, plans, execution, defects, reporting, and closure, ensuring quality and timely delivery.
Ideal candidates have 5+ years in testing/QA and strong experience with ADO, KPI dashboards, and Power BI, plus vendor and stakeholder management capabilities.
Develop, decompose, and implement departmental quality objectives; supervise and evaluate the performance and daily work of subordinate quality engineers.
Monitor work progress through regular meetings and report reviews; assign tasks and provide technical guidance and support to team members.
Organize and deliver departmental training programs to enhance quality awareness, professional competence, and compliance knowledge within the team.
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Document Control: Maintain and control QA documents, records, and filing systems (issuance, revision, distribution, archiving, and retention) in accordance with Integrated Management System (IMS) procedures.
Management System Support: Maintain and update documentation/records related to ISO 9001, FSSC 22000, ISCC PLUS, SMETA, as well as calibration and verification activities.
Audit Administration & Coordination: Assist in preparing documents and records for internal, external, customer, certification, and regulatory audits.
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Risk Management: Support maintenance of the risk register, coordinate risk reporting submissions, and assist in preparing materials for Risk Review meetings and committee reporting.
Accreditation & Audits: Coordinate accreditation activities, track compliance with regulatory standards, and monitor progress of corrective action plans.
Quality Improvement: Support patient safety and quality initiatives, including reporting, awareness activities, and monitoring of improvement metrics.
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