Develop, implement, and maintain quality management systems (QMS) in alignment with ISO 13485, GDPMD, and other relevant standards and regulatory requirements.
Plan and coordinate internal and external audits, inspections, and assessments, ensuring timely closure of any findings.
Review and approve quality-related documents, SOPs, and technical files.
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At Mercedes-Benz, we don’t just build cars, we create great software. We develop tomorrow’s mobility together in our product lines, pushing the digitization of the Mercedes-Benz Group AG forward. As a tech company, we are agile, innovative, and always keep our finger on the pulse of change. This is why inner source, FOSS, secure code, DevOps, infrastructure as code (IaC), data analytics, artificial intelligence, and many more are core components of our daily work.
IT is our passion, and we move toward a bright future, sometimes quickly, sometimes creatively but always together.
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Lead end‑to‑end test automation activities from requirement analysis to deployment, ensuring high-quality software delivery aligned with Mercedes‑Benz engineering and quality standards.
Manage quality notifications by reviewing complaints and ensuring accurate assignment to both internal and external partners for outbound and inbound shipments. Focus on optimizing the process through effective "pass-through" Quality Notifications (QNs) to enhance response efficiency and resolution.
Forward logistics-related quality notifications to the logistics department and verify their responses promptly.
Assign specific tasks to designated Warehouse personnel based on identified issues such as over-pick, over-shipment, and missing Uline labels. Ensure effective coordination and communication between logistics and warehouse teams to resolve quality issues.
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Ability to investigate production issues, handle customer complaints, conduct root cause analysis, identify trends, and implement Corrective and Preventive Actions.
Proven experience in supervising team members and managing daily QA operations.
Able to work effectively with cross-functional teams, particularly production team.
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Bachelor's degree in Computer Science or any related field, or a Diploma with 2 years of experience in quality assurance or software testing or similar role is required for this position.
Familiarity with manual and automated testing methodologies and tools.
Familiarity with testing methodologies, test case design, and execution.
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Manage and oversee the development and implementation of quality assurance procedures, processes and standards to ensure alignment to global DKSH quality policy and local regulatory guidelines
Develop and maintain quality assurance systems, including the development of quality checklists, supporting tools and techniques
Recommend improvement on policies, practices and processes to ensure the attainment of product quality standards
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Manage and oversee the development and implementation of quality assurance procedures, processes and standards to ensure alignment to global DKSH quality policy and local regulatory guidelines
Develop and maintain quality assurance systems, including the development of quality checklists, supporting tools and techniques
Recommend improvement on policies, practices and processes to ensure the attainment of product quality standards
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Build quality competency on all operation and loading staff who play a role in IMS activities (this include Nestle employees, 3rd party service providers and container liners).
Manage and coordinate all IMS related complaints effectively (such as the use of IMS complaint forum) include investigation, possible root causes identification and implementation of preventive actions by the relevant stake holders.
Manage all IMS complaints effectively to ensure closure of complaints on agreed turn - around - time (TAT).
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CMM Programming & Metrology: Write, test, and optimize offline/online CMM programs from CAD models or 2D / 3D engineering drawings to verify part dimensions and characteristics accurately.
Daily Production Support: Collaborate closely with the Production and QA/QC teams on daily production’s key quality checks (In-process, Outgoing Inspection) and New Product Sample inspections.
New Product Development (NPD): Work side-by-side with the Engineering team during trial runs, sample verifications, and engineering evaluations for new molds and parts.
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