Initiate and support the QM/RA transformation process (behavior, mindset) by being a role model.
Motivate and support cross-functional and intercultural teams and proactively provide functional leadership in QM/RA definition and deployment with focus on prevention, continuous improvement, and customer satisfaction.
Identify challenges and improvement opportunities within the commercial organization for the Market Region APC.
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Handle Product Technical Complaints (PTC) for medical devices, pharmaceutical products,
Proficient in Korean, facilitating the accurate interpretation and translation of Product Technical Complaints (PTCs) received from the respective countries.
Collaborate with internal/external stakeholders via Cross functional teams (Manufacturing
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Support the documentation of As-Is and To-Be finance-related processes impacted by system migration or enhancement initiatives, including invoicing, billing, revenue recognition support, payment processing, tax, and collections.
Assist in process-mapping workshops with Finance, IT, and related business teams to understand current workflows and identify gaps or manual steps.
Help prepare and maintain process flow diagrams, SOPs, RACI matrices, and basic business requirement documents (BRDs) under guidance from senior team members.
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Handle Product Technical Complaints (PTC) for medical devices, pharmaceutical products,
Proficient in Japanese, facilitating the accurate interpretation and translation of Product Technical Complaints (PTCs) received from the respective countries.
Collaborate with internal/external stakeholders via Cross functional teams (Manufacturing
...